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What is Stratum?

Presenting an advanced membership management software designed specifically for organizations with memberships, which utilizes the capabilities of Big Data to improve member engagement through tailored and effective communication. The platform boasts a user-friendly interface that is accessible to both staff and members via any web browser, enhancing usability for all. Additionally, it provides sophisticated graphical reporting and customizable dashboard features that can be accessed either on demand or through regular updates. There are multiple channels available for member outreach, including email, SMS, direct mail, online platforms, and personalized home pages. The software also enhances operational efficiency by integrating all member communication logs—such as phone interactions, emails, text messages, and event attendance—into a single, comprehensive profile. Beyond this, it encompasses a variety of functionalities such as an e-commerce platform, branch-specific websites, and specialized member portals, making it a holistic solution for managing membership-related tasks. By focusing on the complete membership experience, this software aims to strengthen the bonds between organizations and their members, ultimately leading to a more engaged and loyal community. This commitment to enhancing member interaction sets it apart in the realm of membership management solutions.

What is AC MemberSmart?

MemberSmart is a comprehensive software solution for association and membership management, designed on the Salesforce platform to support professional associations, nonprofits, and membership groups in streamlining and improving their member-related operations in a unified system. By consolidating various elements such as member information, engagement analytics, financial transactions, event management, communications, and self-service functionalities into Salesforce, it creates a cohesive membership journey that diminishes data fragmentation and lessens the reliance on manual processes. The software allows organizations to efficiently manage crucial workflows like member onboarding, renewals, payments, and personalized reminders, providing a holistic perspective on each member's involvement and contributions that aids in strategic planning and enhances retention rates. Furthermore, it offers robust event management capabilities for numerous formats—including in-person, virtual, or hybrid setups—and supports online shopping and donation processing, while also featuring extensive job listings and professional directories. It actively promotes community interaction through group discussions and targeted messaging, ensuring that organizations can build stronger relationships and improve member satisfaction. Ultimately, MemberSmart equips organizations with the essential tools to thrive in a competitive landscape, fostering a more engaged and satisfied membership base.

Media

Media

Integrations Supported

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

APT Solutions

Date Founded

1990

Company Location

United Kingdom

Company Website

www.aptsolutions.net

Company Facts

Organization Name

AC MemberSmart

Date Founded

2008

Company Location

United Kingdom

Company Website

membersmart.ai/membersmart/

Categories and Features

Association Management

Chapter Management
Committee Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Membership Management
Website Management

Membership Management

Committee Management
Event Management
Member Directory
Member Portal
Nonprofit Membership
Payment Processing
Website Management

Categories and Features

Membership Management

Not specified

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