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What is Airship?
Airship is a comprehensive customer engagement platform designed to enable users to create, automate, and improve personalized messaging across multiple channels such as push notifications, in-app messages, SMS, email, and mobile wallets. The platform boasts advanced segmentation features and real-time audience development that are influenced by user behaviors and preferences, alongside intuitive Campaign and Journey builders that streamline management across different channels. With built-in AB testing, detailed analytics dashboards, and predictive AI capabilities, users can assess engagement levels, forecast outcomes, and make autonomous adjustments to campaigns, thus boosting retention and conversion rates. Moreover, Airship's SDKs and APIs facilitate the use of rich media, deep linking, and dynamic content, ensuring that users experience relevant interactions, all while the consent management system and data encryption uphold strict privacy compliance. Airship not only caters to lifecycle messaging and transactional alerts but also offers innovative strategies for re-engaging users effectively, thereby equipping businesses with robust tools to connect with their audience at every step of their journey. Ultimately, this enhanced connectivity leads to increased user satisfaction and long-term loyalty, making Airship an invaluable asset for any organization focused on customer engagement.
What is Acteol?
Acteol, a branch of Access, offers a sophisticated CRM solution specifically designed for the hospitality, retail, and leisure industries, allowing businesses to track each interaction with guests to create a unified customer profile. We work hand-in-hand with our clients in the hospitality field to deepen their insights into customer behaviors and data, which ultimately enhances their marketing and sales efforts, resulting in increased returns on investment. With over 70 integrations with leading hospitality platforms and a comprehensive suite of more than 10 modules—including functionalities for feedback collection, inquiries, surveys, social engagement, and loyalty programs—we enable our clients to fully harness the power of their data. Our solutions support connection, segmentation, engagement, and assessment of customer interactions, ensuring that businesses can maximize their outreach. By aggregating all your data, we assist in developing a strong single customer view, enabling the identification of high-value clients as well as those who may need more attention. This capability allows you to craft personalized and targeted communications for your audience. Additionally, you can assess your performance and extract valuable insights through ongoing analysis, making sure your strategies are always guided by data and remain effective. In an increasingly competitive hospitality market, possessing such an in-depth understanding of your clientele can considerably boost your operational effectiveness, leading to sustainable growth and success. Ultimately, leveraging these insights positions businesses to adapt swiftly to changing customer needs and preferences.
Integrations Supported
Playable
API Availability
Has API
API Availability
Has API
Pricing Information
$204.99 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Airship
Date Founded
2002
Company Location
United Kingdom
Company Website
airship.co.uk
Company Facts
Organization Name
Acteol
Company Location
United Kingdom
Company Website
www.acteol.info/