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What is Airship?

Airship is a comprehensive customer engagement platform designed to enable users to create, automate, and improve personalized messaging across multiple channels such as push notifications, in-app messages, SMS, email, and mobile wallets. The platform boasts advanced segmentation features and real-time audience development that are influenced by user behaviors and preferences, alongside intuitive Campaign and Journey builders that streamline management across different channels. With built-in AB testing, detailed analytics dashboards, and predictive AI capabilities, users can assess engagement levels, forecast outcomes, and make autonomous adjustments to campaigns, thus boosting retention and conversion rates. Moreover, Airship's SDKs and APIs facilitate the use of rich media, deep linking, and dynamic content, ensuring that users experience relevant interactions, all while the consent management system and data encryption uphold strict privacy compliance. Airship not only caters to lifecycle messaging and transactional alerts but also offers innovative strategies for re-engaging users effectively, thereby equipping businesses with robust tools to connect with their audience at every step of their journey. Ultimately, this enhanced connectivity leads to increased user satisfaction and long-term loyalty, making Airship an invaluable asset for any organization focused on customer engagement.

What is Airship?

Airship is utilized by numerous leading brands worldwide to foster deeper connections with their customers through tailored and pertinent interactions. The platform prioritizes mobile engagement and leverages data to enable brands to concentrate on the unique needs of each customer instead of merely deciding on marketing channels. By streamlining the process, Airship enhances the ability to boost customer lifetime value in a multi-channel landscape. Furthermore, Airship refines every customer experience throughout various digital interfaces, managing trillions of interactions via mobile applications, push notifications, and mobile wallets, thereby ensuring a seamless engagement across all platforms.

Media

Media

Integrations Supported

Playable

Integrations Supported

ActionIQ
Adobe Analytics
Amazon Web Services (AWS)
Branch
Canopy
Freshpaint
Gimbal by Infillion
Google Analytics
Ketch
Lytics
Mok
Movable Ink
Optimove
PAR Ordering
PlotProjects
Salesforce Agentforce Marketing
Snowplow Analytics
Zapier
me&u

API Availability

Has API

API Availability

Pricing Information

$204.99 per month

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Airship

Date Founded

2002

Company Location

United Kingdom

Company Website

airship.co.uk

Company Facts

Organization Name

Airship

Date Founded

2009

Company Location

United States

Company Website

www.airship.com

Categories and Features

Hotel CRM

Not specified

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Mobile Marketing

Not specified

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Expiry Notifications
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging

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