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What is AkitaBox?

Effortless. Reliable. Integrated. This goes beyond just being a CRMMS. Its user-friendly design ensures that every team member can navigate it with ease, while its robust capabilities encompass asset management, maintenance oversight, and capital management, in addition to conducting facility condition assessments and inspections—all within a secure environment. AkitaBox empowers you to consolidate, oversee, and monitor all your facilities data in a digital format. Your traditional paper layouts can be converted into interactive digital maps in 2D, complete with markers indicating the precise locations of all assets. Access all this essential information directly from your iPad while in the field. With intuitive dashboards and comprehensive analytics, you will achieve unparalleled insights into the operational dynamics of your facilities. Whether monitoring from the boiler room or the boardroom, you can access real-time, precise data regarding your buildings. Explore the future of facilities management with us. We are excited to demonstrate our capabilities at your location!

What is Akita?

Managing customer relationships can be a complex endeavor, yet Akita simplifies this by acting as a central repository for all customer data, activities, and performance indicators. By trying Akita, you can enjoy a more engaged and flourishing customer base. With this tool, you can set unlimited alerts that inform you when a customer is at risk of churning or ready for upselling opportunities. You also have the ability to create dynamic segments for your customers, enabling you to tailor your Customer Success strategies to match the unique requirements of each individual client. Pre-defined workflows can be triggered based on customer behaviors or attributes, allowing you to handle tasks and communications directly from your email inbox. This automation of Customer Success tasks not only saves time but also allows you to concentrate on more strategic initiatives. Additionally, Akita features a user-friendly Customer Success planner that makes it easy to organize, schedule, and manage your tasks, thereby boosting your daily operational efficiency. Akita also provides exceptional Customer Health Scoring, giving you immediate insights into each customer's well-being and enabling swift, informed decision-making. By adopting this holistic approach, your customer management becomes not only simpler but also significantly more effective in fostering growth and enhancing retention rates. Ultimately, with Akita, you can create a more proactive and responsive customer engagement strategy that drives long-term success.

Media

Media

Integrations Supported

ActiveCampaign
Basecamp
Capsule
FreeAgent
Freshdesk
Insightly
Intercom
Jotform
LiveAgent
Mailchimp Transactional Email (Mandrill)
MailerLite
Mailgun
Mailjet
Procore
Revit
Smartsheet
SurveyMonkey Enterprise
Xero
Zendesk
Zendesk Sell

Integrations Supported

ActiveCampaign
Basecamp
Capsule
FreeAgent
Freshdesk
Insightly
Intercom
Jotform
LiveAgent
Mailchimp Transactional Email (Mandrill)
MailerLite
Mailgun
Mailjet
Procore
Revit
Smartsheet
SurveyMonkey Enterprise
Xero
Zendesk
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AkitaBox

Date Founded

2015

Company Location

United States

Company Website

home.akitabox.com

Company Facts

Organization Name

Akita

Date Founded

2014

Company Location

Ireland

Company Website

www.akitaapp.com

Categories and Features

BIM

2D Drawing
3D Modeling
Change Management
Collaboration
Conflict Tracking
Design Modeling
Document Management
For Facility Management
Mobile Access
Scheduling

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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