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Ratings and Reviews 0 Ratings
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RouteGenieRouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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Dialpad SupportMost contact centers are stitched together from tools that don't talk to each other — a phone system here, a chatbot there, a support queue that loses context the moment it changes hands. Dialpad Contact Center replaces that patchwork with one AI-native platform where voice, digital, and human agents work from the same intelligence. The difference is agentic action. Rather than summarizing a call after the fact, Dialpad's AI agents reason through the issue in real time and carry it to resolution on their own — no handoff required unless one actually adds value. Voice and data stop living in separate silos, so every channel feeds the same connected picture of the customer. That connected picture gets smarter with use. Dialpad is already past 775 million AI recaps, and every conversation adds to a base of intelligence that keeps improving resolution speed, agent output, and customer satisfaction over time. It's all run through Dialpad's Guardian layer, which keeps AI behavior secure, auditable, and within the boundaries enterprises expect. The result: up to 80% of tickets resolved without a person touching them, and a support team that spends its time on the cases that actually need human judgment — intelligence doing the routine work, people handling what matters. Skeptical an AI contact center can deliver on that? Dialpad's Proving Ground lets you pilot and measure real ROI before you commit, rather than adopting on promises alone.
What is Alaris inVoice?
ALARIS LABS focuses on software development, delivering a wide array of products specifically designed for the voice wholesale and SMS hubbing industries. Voice carriers can leverage ALARIS inVOICE, a sophisticated billing and routing platform that simplifies partner management by managing interconnections, rates, billing, bilateral agreements, DID management, alerting, and analytics, all while enabling real-time routing through both manual and dynamic methods, such as least-cost routing and quality-driven approaches across multiple softswitches and SBCs including Sonus, Sansay, Dialogic, Genband, Mera MVTS, Huawei, VOS, Freeswitch, and others, utilizing the SIP 300/302 API. Moreover, the Alaris SMS Platform efficiently organizes message traffic with a strong framework for overseeing both one-way and two-way A2P and P2P communications across a diverse set of protocols and OTT APIs like SMPP, CMPP, HTTP, SIGTRAN, UCP, ParlayX, RCS, WhatsApp, Viber, and Telegram. This robust message-switching capability, which can handle up to 25,000 SMS messages per second, is complemented by a wide selection of business features tailored to meet various operational requirements. Consequently, ALARIS LABS equips telecommunications companies with a potent suite of tools that can dramatically improve both efficiency and profitability in their operations, ultimately positioning them for success in a competitive market.
What is ATEL Softswitch and Billing?
ATEL Softswitch stands out for its remarkable efficiency and robust performance, complemented by intuitive user interfaces. The calling card module is expertly crafted to align with the aTel Softswitch, enabling it to adeptly address intricate hidden fees based on user input and preferences. This innovative solution fulfills the fundamental needs of any VoIP enterprise, no matter the size. The aTel VoIP Billing system serves as a sophisticated, carrier-grade charging mechanism that supports various vendors, ensuring seamless integration with VoIP services. It offers exceptional revenue assurance capabilities along with ready-made reports that are vital for daily functions, marketing approaches, and financial strategies for business executives. Furthermore, our services include a customer care platform alongside billing and payment solutions, which streamline the processes for service providers, facilitating the launch, support, and management of VoIP services with ease. By utilizing these extensive tools, businesses can significantly enhance their operational efficiency and elevate customer satisfaction. Ultimately, ATEL Softswitch empowers companies to thrive in a competitive market.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$500 one-time payment
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Alaris Labs
Company Location
Russian Federation
Company Website
www.alarislabs.com/voice
Company Facts
Organization Name
New Concept Technologies
Company Website
www.newconcepttechnologies.com
Categories and Features
Billing and Provisioning
Billing & Invoicing
Contract Management
Telecom Billing
Not specified
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
VoIP