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What is Apello?

Don't let essential business opportunities pass you by; ensure that you meet your customers' needs with Apello, a trusted live answering service. Founded in 1934, we have established ourselves as one of the most experienced answering service providers in the country. Our vast experience, steadfast commitment to your business, and continuous training allow us to assist your customers at any time, every day of the year. Over the years, Apello has collaborated with more than 40 diverse industries, such as healthcare, construction, and legal services. We are fully equipped to effectively meet the demands of both your clients and your business needs. Apello takes pride in offering clear pricing, guaranteeing that you won't face hidden fees. With our comprehensive pricing structure, you can avoid unexpected charges during holidays or those extra billing cycles that some of our competitors may implement. Furthermore, our price match guarantee ensures that you access the most affordable rates for the services you depend on, enabling you to concentrate on what matters most—expanding your business and better serving your customers. Your success is our main focus, and we are dedicated to supporting your growth in every way possible. Together, we can create a thriving partnership that benefits both your business and your clientele.

What is Alert Communications?

Our dedicated bilingual call answering service is available 24/7 throughout the entire year and offers a variety of services including message taking, call forwarding, customer support, and appointment scheduling. Tailored specifically for law firms, this service allows you to screen potential clients based on your requirements and evaluate their suitability for your services, or refer them to other resources when needed. The legal intake specialists from our answering service oversee leads from the initial contact to the e-signature phase, seamlessly integrating with your existing CRM or case management system. By transforming website visitors into active cases, our service ensures consistent communication with clients, no matter where they are located. We also equip you with the necessary tools to manage and capture a significant influx of leads from television, radio, and online marketing campaigns, utilizing our advanced solutions and proven methodologies. Our live answering service, manned by skilled intake specialists well-versed in the legal field, guarantees quick responses to all incoming and outgoing leads for your law practice, boosting overall efficiency and client satisfaction. With our all-encompassing service, you can concentrate on what truly matters: practicing law and effectively meeting the needs of your clients, while we handle the complexities of lead management for you. This partnership not only enhances your operational workflow but also positions your firm for greater success in a competitive market.

Media

Media

Integrations Supported

8am CasePeer
Assembly Neos
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
SmartAdvocate
Zapier

Integrations Supported

8am CasePeer
Assembly Neos
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
SmartAdvocate
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Apello

Date Founded

1934

Company Location

United States

Company Website

apello.com

Company Facts

Organization Name

Alert Communications

Date Founded

1965

Company Location

United States

Company Website

www.alertcommunications.com

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