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What is Arkis?

ARKIS is a solution specifically created to address the four most prevalent issues faced by contact centers while enhancing the efficiency of agents. This innovative platform aims to streamline operations and elevate the overall customer service experience.

What is Ansapoint?

Ansapoint is a Windows-based software solution that helps determine the ideal number of agents needed to achieve specific service goals for incoming calls at your call center. It also calculates the required number of trunks to handle peak traffic efficiently. With a unique graphical user interface, the application includes charting features and the option to create printed reports, facilitating effective workforce planning for call centers. This adaptable tool is suitable for all Windows versions, including both 32-bit and 64-bit systems, ensuring a broad user accessibility. Its intuitive design allows call center managers to streamline workforce management tasks significantly, ultimately enhancing operational efficiency and service delivery. Consequently, Ansapoint proves to be an essential asset for any call center aiming to optimize their resources effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$5 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Arkis

Company Website

www.arkis.io

Company Facts

Organization Name

Westbay Engineers

Company Location

United Kingdom

Company Website

www.erlang.com

Categories and Features

Categories and Features

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