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What is Autoflows?

Autoflows stands out as a cutting-edge automation solution tailored for the aftersales sector of the automotive retail industry, allowing dealerships to effectively leverage their data. With a focus on boosting revenue, reducing manual workloads, and enhancing the customer journey, Autoflows integrates effortlessly with a variety of systems, including DMS, CRM, OEM data, motor registries, and other third-party data sources, to identify the most appropriate customers for a range of services such as maintenance, MOT, tire replacements, recalls, and outstanding tasks. The platform employs intelligent scanning of repair orders and their components, utilizing AI and text analytics to transform extensive repair histories into actionable service recommendations. By combining repair histories with appointment information, mileage patterns, and vehicle details, it identifies the best customers to contact and the optimal moments for outreach. Once a service opportunity is recognized, Autoflows communicates with customers through customized daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone calls. Additionally, its Voice AI technology adeptly handles inbound service inquiries 24/7, addressing various needs such as booking appointments, diagnostics, status updates, rescheduling, added services, and general inquiries, which ultimately guarantees a seamless and responsive customer interaction experience. This all-encompassing strategy not only enhances dealership efficiency but also cultivates stronger connections with customers, establishing Autoflows as a vital resource in today’s automotive retail environment. By prioritizing both operational excellence and customer satisfaction, Autoflows positions dealerships to thrive in a competitive marketplace.

What is Autoflow?

Autoflow is a cloud-based platform that offers digital service solutions to enhance the experience for clients, technicians, and service writers throughout the modernizing process of your shop. With the Calendar feature, shops can effectively oversee and manage their operations, allowing for visibility of schedules and tasks in daily, weekly, or monthly views. The Kiosk functionality enables shops to integrate the scheduler directly onto their websites, facilitating appointment bookings for customers. This feature is seamlessly linked to autotext.me, ensuring a smooth experience. Additionally, customers can utilize the Kiosk/Scheduler for check-ins at their shops, significantly reducing wait times for service advisors. The emphasis on simplicity is paramount; our user interface is designed to ensure that technicians can easily navigate our software on smartphones, tablets, and desktop devices, making it accessible and user-friendly. By streamlining these processes, Autoflow aims to elevate the overall efficiency of automotive shops.

Media

Media

Integrations Supported

ALLDATA
AutoShop
LANKAR PRO
MaxxTraxx
Mitchell 1
NAPA TRACS
Omnique
Protractor
R.O. Writer
Shop Boss
Tekmetric
TireShop

Integrations Supported

ALLDATA
AutoShop
LANKAR PRO
MaxxTraxx
Mitchell 1
NAPA TRACS
Omnique
Protractor
R.O. Writer
Shop Boss
Tekmetric
TireShop

API Availability

Has API

API Availability

Has API

Pricing Information

€270 per month
Free Trial Offered?
Free Version

Pricing Information

$199.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Autoflows

Company Location

Denmark

Company Website

autoflows.com

Company Facts

Organization Name

Autoflow

Date Founded

2012

Company Location

United States

Company Website

autoflow.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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