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What is BILT?

BILT represents a groundbreaking customer experience platform that provides extensive 3D interactive instructions, integrating voice, text, and animations to assist users with a diverse array of products from various brands. With its cutting-edge 3D interactive Intelligent Instructions, users can assemble, install, set up, maintain, train, and repair items with a significant reduction in uncertainty. The user experience begins with a comprehensive overview of the product, outlining the required number of people, estimated time commitment, total steps needed, necessary tools, and included parts. Customers are guided through each step with the ability to listen to audio directions, read written instructions, and quickly replay any specific step as needed. They can also tap on components for extra information and manipulate 3D visuals by zooming or rotating to examine the product from different angles. Furthermore, BILT streamlines the operations of brands and service teams by allowing customers to conduct maintenance and repairs more efficiently, which lowers risks, reduces service costs, minimizes warranty claims, and improves the overall setup experience. In doing so, BILT not only boosts customer satisfaction but also cultivates brand loyalty through superior service interactions. This innovative approach ultimately transforms the way users engage with their products, making the entire process more intuitive and enjoyable.

What is ABB Electronic Work Instructions?

Standard Operating Procedures (SOP) play a crucial role in maintaining uniformity in manual operations, as they serve to guide operators through the various stages of production and the necessary safety protocols. The ECS Electronic Work Instructions module builds on this foundation by providing manufacturing information directly to users via an intuitive interface. This module includes a range of essential resources, such as certification documents, procedural instructions, technical drawings, safety measures, shift notes, and other electronic files, which together help to reduce reliance on paper and cut down on redundant data entry tasks. Moreover, the module features an instant messaging capability that ensures urgent information can be quickly shared with personnel on the shop floor. In addition, it seamlessly integrates with widely-used document management systems like SAP DVS, ZVS, SharePoint, Enovia, and SmartTeam, which streamlines communication and documentation processes. By allowing for the logging of shift notes, this system not only improves operational tracking but also fosters enhanced collaboration among team members. Ultimately, the ECS Electronic Work Instructions module represents a significant advancement in the way manufacturing processes are managed and communicated.

Media

Media

Integrations Supported

HPE Consumption Analytics
KEPServerEX
Microsoft SharePoint
Omnio

Integrations Supported

HPE Consumption Analytics
KEPServerEX
Microsoft SharePoint
Omnio

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BILT

Date Founded

2015

Company Location

United States

Company Website

biltapp.com

Company Facts

Organization Name

ABB

Date Founded

1988

Company Location

Switzerland

Company Website

new.abb.com/cpm/manufacturing-execution-system-mes-mom/operators/electronic-work-instructions

Categories and Features

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Categories and Features

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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