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What is BOTNATION AI?

No coding expertise is necessary, thanks to our intuitive interface that simplifies the creation process. You can quickly develop your chatbot by starting with a template or using our step-by-step tutorials, allowing for easy navigation. The platform empowers you to build without writing code by offering features such as drag-and-drop functionality, copy-and-paste options, collaborative workspaces, and real-time testing, making it both accessible and powerful. You can effortlessly connect your chatbot with widely used tools through our flexible plugins and connectors. Additionally, insights collected by the bot can be stored within your CRM, and you can also integrate API data into your chatbot seamlessly. Design user funnels, keep track of your key performance indicators (KPIs), and perform AB testing on your content to enhance user engagement. Following our algorithm's recommendations will equip you with all the tools needed to monitor, analyze, and improve your chatbot's effectiveness. To provide exceptional customer service, the integration of chatbot technology with human advisors is the optimal strategy. Botnation offers a holistic solution through its built-in live-chat feature, ensuring a smooth transition between bots and human agents, thus elevating the user experience. Embrace the future of customer interactions with our cutting-edge tools that are specifically crafted to enhance engagement and satisfaction. Our platform not only streamlines the development process but also fosters creativity and innovation in creating personalized customer journeys.

What is Activechat?

A comprehensive conversational AI toolkit designed for customer service teams ensures exceptional service delivery to their clients. Intelligent AI chatbots can streamline repetitive customer service inquiries through advanced visual chatbot builders, significantly enhancing the efficiency of your human staff. With a unified live chat CRM, you can oversee all communication channels—including websites, Facebook, SMS, and Telegram—using a single chat application, while also maintaining a record of every customer interaction. Harnessing conversational intelligence allows teams to choose the most effective language for engaging with each customer, boosting sales, and improving customer satisfaction through the power of conversational AI. By analyzing dialogue, you can forecast conversions and engage proactively with potential clients. We firmly believe that true friends don’t require support tickets to assist one another effectively.

Media

Media

Integrations Supported

Shopify
Facebook
Gmail
Make
Salesforce
WordPress

Integrations Supported

Shopify
Evidence
Facebook Messenger
Google Calendar
Google Sheets
Hyperise
Integrately
KonnectzIT
Stackreaction
Telegram
Twilio
Walletly
WiserNotify
WooCommerce
Zapier

API Availability

API Availability

Has API

Pricing Information

$9 per month
Free Version
Free Trial Offered?

Pricing Information

$49.00/month
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BOTNATION.AI

Date Founded

2016

Company Location

France

Company Website

botnation.ai/en/

Company Facts

Organization Name

Activechat, Inc.

Date Founded

2017

Company Location

United States

Company Website

activechat.ai

Categories and Features

Conversational AI

Not specified

Live Chat

Geo Targeting
Proactive Chat
Third Party Integration
Website Visitor Tracking

Marketing Automation

Not specified

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Live Chat

Not specified

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