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What is Backstory?

Backstory is an AI-powered revenue intelligence platform built to give sales organizations deeper visibility into deals, accounts, pipelines, forecasts, and customer engagement. It connects with existing CRM, email, calendar, meeting, and sales applications to collect account activity without requiring representatives to manually enter every interaction. Calls, meetings, stakeholders, and other engagement signals can be automatically associated with the relevant opportunities and accounts. The platform analyzes this information alongside historical sales patterns to evaluate deal health and estimate the likelihood that an opportunity will close. Revenue teams can use the resulting insights to identify risks, stalled deals, missing contacts, coverage gaps, bottlenecks, and potential expansion opportunities. Stakeholder mapping helps sellers understand the people involved in each buying process and determine whether important decision-makers or influencers are missing. Backstory also generates deal-specific recommendations that suggest possible next steps based on buyer activity and the context surrounding an opportunity. AI sales coaching capabilities can help representatives evaluate their approach and improve execution without relying solely on periodic manager reviews. Sales leaders and revenue operations teams can use forecasting and pipeline management features to compare opportunities, monitor changes, and improve visibility into expected revenue. The platform also supports renewal and retention use cases by applying account activity intelligence to existing customer relationships. Backstory is intended for organizations that want to combine automated sales data capture with AI analysis to improve pipeline management, forecasting, account strategy, opportunity qualification, and day-to-day selling decisions.

What is Acsellerate?

A robust cloud-based solution that combines customer relationship management (CRM), alert systems, advanced analytics, and comprehensive reporting, specifically tailored for dealers in office supplies and contract furniture, is now available. This platform delivers vital insights aimed at boosting sales effectiveness. With our advanced CRM and analytics features, managing your customer interactions and sales funnel becomes a streamlined process. Acsellerate is designed to tackle the unique challenges faced by the office furniture and business supplies industries. By harnessing your data, you can significantly enhance your business performance. Our system simplifies the extraction of critical insights from your business information, facilitating a deeper comprehension of customer behaviors and sales trends, all while providing exceptional reviews and easy-to-navigate reporting. Whether working in an office, visiting clients, or operating from home, our mobile CRM application enables you to maximize sales, strengthen customer relationships, and uncover new business opportunities. As a web-based platform, Acsellerate necessitates no local installation, ensuring easy access from any device. This adaptability guarantees that you stay connected and updated, regardless of where your professional activities may lead you, and offers the assurance that you can manage your operations efficiently anytime, anywhere.

Media

Media

Integrations Supported

Google Workspace
Microsoft 365
Okta
Outreach
Reduct
Shift
Slack
Tableau
Vonage Contact Center

Integrations Supported

API Availability

API Availability

Pricing Information

$50 per user per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Backstory (People.ai)

Date Founded

2016

Company Location

United States

Company Website

www.backstory.ai/

Company Facts

Organization Name

ECI Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/products/acsellerate/

Categories and Features

Account Planning

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Data Enrichment

Not specified

Inside Sales

Dashboard
Data Management
Lead Capture
Performance Management

Revenue Intelligence

Not specified

Revenue Operations

Not specified

Sales Analytics

Not specified

Sales Intelligence

Not specified

Categories and Features

CRM

Not specified

Sales Intelligence

Not specified

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