Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Curbside Laundries Reviews & Ratings
    63 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    93 Ratings
    Company Website
  • Wash-Dry-Fold POS Reviews & Ratings
    126 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    105 Ratings
    Company Website
  • PageDNA Reviews & Ratings
    39 Ratings
    Company Website
  • Vehicle Acquisition Network (VAN) Reviews & Ratings
    54 Ratings
    Company Website
  • Tremendous Reviews & Ratings
    1,886 Ratings
    Company Website
  • Order.co Reviews & Ratings
    228 Ratings
    Company Website
  • sellerboard Reviews & Ratings
    308 Ratings
  • Portal Wholesale CRM Reviews & Ratings
    Company Website

What is Behaf?

Behaf is a commerce platform tailored for WhatsApp, specifically designed to support Indian direct-to-consumer brands. It allows sellers to upload their product information, including prices and options, and share a storefront link through social media platforms like Instagram, where customers can browse items, inquire about details, and make purchases directly via WhatsApp. The platform features an AI-driven sales assistant that can respond to product and delivery questions, suggest items and bundles, and supply payment links to ease the transaction process. Behaf supports both prepaid and cash-on-delivery orders, ensuring that COD confirmations are received before any shipment is dispatched, while also integrating seamlessly with PayU for payment processing and Shiprocket for logistics, which includes services such as pick-up, shipping, and tracking. Additionally, sellers can take advantage of a detailed dashboard that organizes customer and order information, enabling them to review past chats and address any issues, particularly those brought up by the AI assistant. This unique service focuses on Indian brands that sell physical products in diverse categories like fashion, jewelry, beauty, wellness, food, and home essentials, especially those looking to transform social media interactions into sales. By simplifying the shopping journey, Behaf not only enhances customer engagement but also aids brands in boosting their revenue growth. With its user-friendly interface and comprehensive features, it stands out as a valuable tool for modern businesses aiming to thrive in an increasingly digital marketplace.

What is Alhena?

Alhena AI is a comprehensive AI chatbot and shopping assistant platform designed to enhance eCommerce customer service and drive sales growth. The platform uses AI to recommend products, automate customer support tasks such as order tracking and returns, and provide real-time, personalized shopping guidance. By integrating with major eCommerce platforms like Shopify, WooCommerce, and Salesforce, Alhena AI ensures a seamless experience for both customers and businesses. With the ability to analyze customer data and optimize interactions, Alhena AI helps businesses improve customer satisfaction, increase conversions, and streamline support workflows. Its advanced analytics capabilities also provide actionable insights, enabling businesses to refine their product offerings and enhance overall performance.

Media

No images available

Media

Integrations Supported

PayU
WhatsApp

Integrations Supported

Confluence
Freshdesk
GPT-4
Gladly
Gmail
Gorgias
Intercom
Klaviyo
Kustomer
Microsoft Outlook
Notion
Salesforce
Shopify
Slack
Telegram
WooCommerce
Zendesk
Zendesk Explore

API Availability

API Availability

Has API

Pricing Information

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.

Pricing Information

$199/month
Free
25 Conversations Per Month
Get started with Alhena’s core AI-driven conversation capabilities at no cost; includes basic AI-only support.
1 AI profile
Basic AI-only support
Manual-only training frequency

Pro
$199.00
200 Conversations Per Month
Advanced package for growing teams, with extended conversation limits, analytics, integrations, and email support. Billed Annually
Up to 50,000 SKUs/URLs
5 AI profiles
Advanced analytics
AI & email support
Automated weekly training
Review management (Trustpilot, Yotpo)
Social integrations (Instagram, Facebook, WhatsApp)
API agents

Enterprise (Custom)
Contact Us
Per Year
Tailored for large organizations requiring unlimited scale, dedicated support, and custom integrations. Includes everything in Pro and Plus. It's a custom pricing for large teams to best fit your needs. Contact Sales to learn more.
Unlimited conversations
50,000+ SKUs or URLs
Unlimited AI profiles
Dedicated CSM & onboarding
Automated daily training
Dedicated channel with Alhena team support
Data export
Custom integrations
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Behaf Pvt Ltd

Date Founded

2024

Company Location

India

Company Website

www.behaf.co

Company Facts

Organization Name

Alhena.ai

Date Founded

2022

Company Location

United States

Company Website

alhena.ai/

Categories and Features

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

AI Customer Success

Not specified

AI Knowledge Base

Not specified

AI Tools

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Customer Success

Not specified

Social Commerce

Not specified

Popular Alternatives

Ordrio Reviews & Ratings

Ordrio

Ordrio Technologies

Popular Alternatives

Pingsold Reviews & Ratings

Pingsold

Web Vogue Technologies
WALoops Reviews & Ratings

WALoops

Varni Infotech