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What is Bill & Pay?

You can choose to collect customer email addresses for Bill & Pay as you obtain them, or alternatively, encourage your clients to create their own account logins, which will require them to enter their email addresses during the registration process for your use in Bill & Pay. Another option is to send invoice notifications via text, but be aware that this choice comes with additional costs. Customers can log into Bill & Pay to set up automatic payments that can be arranged monthly, weekly, bi-monthly, or aligned with the invoice due date, based on your established guidelines. These automatic payments will account for varying invoice amounts, and customers enrolled in autopay will receive email receipts once their transactions are processed. You have the capability to print and mail invoices directly from QuickBooks or Bill & Pay, and if you decide to email invoices, clients can still choose to print them and mail a check. Bill & Pay also offers a detailed transaction history for each customer, whether they made payments online or through the mail, making all records readily accessible. This feature significantly improves the experience for both you and your clients, making the payment process efficient and simplifying record-keeping. Additionally, this level of organization fosters better communication and trust between you and your customers.

What is AMCS Utility Billing?

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

Media

Media

Integrations Supported

Datto RMM
Datto Workplace
DepositFix
PayTrace

Integrations Supported

Datto RMM
Datto Workplace
DepositFix
PayTrace

API Availability

Has API

API Availability

Has API

Pricing Information

$24 per month
Free Trial Offered?
Free Version

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bill & Pay

Date Founded

1997

Company Location

United States

Company Website

www.billandpay.com

Company Facts

Organization Name

AMCS Group

Date Founded

2003

Company Location

Ireland

Company Website

www.amcsgroup.com/solutions/utility-billing/

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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