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What is Bingo CRM?

Bingoforge is a leading provider of AI-powered sales automation solutions purpose-built for the hospitality and travel industry. Its innovative platform, Bingo CRM, serves as a 360-degree hotel sales management hub that automates daily operations, optimizes lead pipelines, and strengthens customer engagement. The system enables hotels to replace fragmented tools and manual spreadsheets with a unified dashboard that covers customer management, proposal generation, rate negotiation, and performance tracking. With mobile and responsive design, teams can access critical data, reports, and sales pipelines across devices—ensuring smooth collaboration and real-time visibility. Bingo CRM Lite caters to small hotels and resorts with essentials like daily sales reports and lead management, while Business and Enterprise versions expand into comprehensive CRM ecosystems with PMS, IVR, RMS, CRS, and POS integrations. Enterprise users benefit from built-in modules for budgeting, loyalty programs, guest feedback, expense control, and AI-driven insights through BI dashboards. The software’s flexibility allows hotels to add or remove applications based on growth and operational complexity. Automation across key areas—such as RFP management, rate handling, and customer communication—reduces workload while boosting productivity. Bingoforge’s commitment to usability ensures teams can generate quick proposals, monitor KPIs, and analyze sales trends without technical expertise. Altogether, it provides an end-to-end automation platform that helps hospitality businesses enhance performance, cut manual effort, and drive measurable revenue growth.

What is Acteol?

Acteol, a branch of Access, offers a sophisticated CRM solution specifically designed for the hospitality, retail, and leisure industries, allowing businesses to track each interaction with guests to create a unified customer profile. We work hand-in-hand with our clients in the hospitality field to deepen their insights into customer behaviors and data, which ultimately enhances their marketing and sales efforts, resulting in increased returns on investment. With over 70 integrations with leading hospitality platforms and a comprehensive suite of more than 10 modules—including functionalities for feedback collection, inquiries, surveys, social engagement, and loyalty programs—we enable our clients to fully harness the power of their data. Our solutions support connection, segmentation, engagement, and assessment of customer interactions, ensuring that businesses can maximize their outreach. By aggregating all your data, we assist in developing a strong single customer view, enabling the identification of high-value clients as well as those who may need more attention. This capability allows you to craft personalized and targeted communications for your audience. Additionally, you can assess your performance and extract valuable insights through ongoing analysis, making sure your strategies are always guided by data and remain effective. In an increasingly competitive hospitality market, possessing such an in-depth understanding of your clientele can considerably boost your operational effectiveness, leading to sustainable growth and success. Ultimately, leveraging these insights positions businesses to adapt swiftly to changing customer needs and preferences.

Media

Media

Integrations Supported

Google Cloud Platform

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Bingoforge

Company Location

India

Company Website

www.bingoforge.com/myhotelcrm-sales-automation

Company Facts

Organization Name

Acteol

Company Location

United Kingdom

Company Website

www.acteol.info/

Categories and Features

Hotel CRM

Not specified

Categories and Features

Hotel CRM

Not specified

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Bingoforge Pvt. Ltd.