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What is Bling?

Uncover an extraordinary tool that integrates all of your customer communications into one streamlined platform. Each interaction you have is securely stored within our all-in-one CRM, which allows for unlimited call recordings and maintains a detailed log of voicemails and text messages. You can easily set up call forwarding from your Bling number to as many as eight different extensions, whether they are for internal teams or external associates. The IVR system enhances your call management capabilities, protecting your personal numbers from unwanted robocalls while ensuring that calls reach the appropriate team members. Contacts are seamlessly added to your Bling CRM, and you have the option to easily introduce new contacts or upload entire lists without hassle. You can also automate your communications by sending pre-defined text messages that trigger based on events like missed calls or voicemail messages. With Bling’s AI-driven sales dialer, you can expedite the process of converting leads into potential customers. Additionally, you can manage and assign multiple users across your Bling accounts or phone lines, specifying whether each user is an agent or a supervisor and tailoring their access permissions accordingly. This user management functionality not only ensures that your operations run smoothly but also significantly boosts overall team productivity. Furthermore, the platform's intuitive design allows for quick adaptation, making it easier for teams to embrace the technology and enhance their efficiency.

What is AVOXI?

AVOXI Genius offers an affordable and user-friendly cloud-based call center software solution. With this web-based contact center, you can effortlessly oversee your business communications. The software seamlessly integrates voice services with your contact center operations. You can also activate virtual phone numbers in over 170 countries. AVOXI Genius is recognized as the top-selling solution globally, with pricing plans beginning at just $19.99 per user. For a limited time, you can take advantage of an offer that includes two months of complimentary service. This makes it an excellent option for businesses looking to enhance their communication capabilities without breaking the bank.

Media

Media

Integrations Supported

Salesforce
Calendly
Facebook
Gmail
Google Calendar
Google Docs
Google Sheets
HubSpot CRM
HubSpot Sales Hub
Instagram
Pipedrive
Zapier

Integrations Supported

Salesforce
Microsoft Dynamics 365
Odoo
SuiteMaster
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Pricing Information

$12.99 per month
Free Version
Free Trial Offered?

Pricing Information

$19.99/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Bling

Company Location

United States

Company Website

www.bling.cloud/

Company Facts

Organization Name

AVOXI

Date Founded

2001

Company Location

United States

Company Website

www.avoxi.com

Categories and Features

AI Dialers

Not specified

Sales Dialers

Not specified

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
IVR / Voice Recognition

Communication APIs

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Voice Customization
Voice Mail

Telephony

Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
VoIP

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

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