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Ratings and Reviews 22 Ratings

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ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Botsplash?

Botsplash is a multi-channel conversation platform designed for B2B interactions, facilitating seamless connections between businesses and their customers via a unified web-based interface. By utilizing Botsplash, organizations can enhance their operational efficiency, cultivate higher-quality leads, and boost overall sales performance. The platform leverages advanced Machine Learning and Natural Language Processing technologies to enable automated responses, effective routing, and escalation processes, in addition to providing options for live chat and SMS communication. This innovative solution perfectly merges the benefits of live chat with the efficiency of automated bots, making it an ideal choice for modern businesses. With Botsplash, companies can enjoy streamlined communication that meets the diverse needs of their clientele.

What is BotPenguin?

We are thrilled to introduce the most unique penguin from the creators of chatbots… And here it comes, drumroll please 🥁 Ta-da! Say hello to BotPenguin! BotPenguin is designed to keep your customers and visitors engaged at any time, featuring an impressive live chat, over 60 no-code integrations, and a powerful unified inbox for all your conversations. Enhance your customer relationships at every interaction with an omnichannel chatbot that communicates in your brand’s distinct voice. Elevate the AI assistant into an all-knowing companion! By utilizing web scraping, URL tracking, and FAQ uploads, combined with insights from previous chats, you can develop an assistant that is not only intelligent but almost prophetic! These AI chatbots can deliver an engaging conversational experience across platforms like WhatsApp, Facebook, Instagram, Telegram, websites, and mobile applications. They act as a virtual assistant, expertly trained on your specific data to generate leads, assist customers, and manage appointments with ease. Achieve the perfect timing in your marketing efforts with precision-driven automation through drip campaigns, broadcasts, and bulk messaging strategies that resonate with your audience. With BotPenguin by your side, connecting with customers has never been more seamless or effective!

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
BombBomb
Facebook Messenger
Five9
Freshdesk
Fullstory
Google Analytics
LeadMailbox
Microsoft 365
Plivo
Salesforce
Velocify
Vonage Business
Zendesk

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Facebook
Instagram
Pabbly Connect
Shopify
Telegram

API Availability

Has API

API Availability

Pricing Information

Reach out for pricing
Our software is custom to each user. Please reach out to discuss your needs and we will provide a customized quote for you.

Pricing Information

$0
Messages: 1000

Conversations: 100

Chatbots: 5

Agents: 5
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Botsplash

Date Founded

2017

Company Location

United States

Company Website

www.botsplash.com

Company Facts

Organization Name

BotPenguin

Date Founded

2016

Company Location

United States

Company Website

botpenguin.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics

CRM

Calendar/Reminder System
Document Storage
Internal Chat Integration
Mobile Access

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes

Categories and Features

Chatbot

Call to Action
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat

Lead Generation

Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Prospecting Tools
Visitor Identification

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Transfers / Routing

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