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design 5 out of 5 stars
support 4 out of 5 stars

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What is BrightGauge?

Founded in 2011, BrightGauge, a product of ConnectWise, was developed to fill a significant void in the small to medium-sized IT services sector. It offers an enhanced method for clients to retrieve data and oversee their operations more effectively. With BrightGauge Software, users can showcase all their business metrics in a unified interface through the use of gauges, dashboards, and client reports. Currently, over 1,800 businesses around the globe utilize BrightGauge. The software seamlessly integrates with a variety of popular business tools, including ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, making it a versatile choice for many organizations. This broad compatibility ensures that users can streamline their workflows and improve their overall business performance.

What is Bright Analytics?

Bright Analytics presents a flexible analytics platform that seamlessly integrates solutions for acquiring, preparing, analyzing, and sharing data into a unified system. We work hand in hand with our clients to create an analytics stack that emphasizes both adaptability and growth potential. Whether you need an all-encompassing solution or a means to efficiently manage your data, our experienced team is here to help. Understanding the importance of dependable support, Bright Analytics guarantees that all essential data sources for analysis are consolidated within one platform. Each organization has distinct needs, which is why we steer clear of inflexible templates; our platform can connect to numerous data sources, enabling you to highlight them individually in your reports or combine them into bespoke calculated metrics. Furthermore, Bright Analytics takes great care in organizing and preparing your data sources, which culminates in a comprehensive data set that aligns with your business goals and enhances your decision-making abilities. By prioritizing customization and support, we demonstrate our commitment to empowering businesses in a data-centric environment, ensuring they have the tools necessary to succeed and adapt in a rapidly evolving market.

Media

Media

Integrations Supported

Aptora Total Office Manager
Autotask PSA
ConnectWise PSA
CrewHu
Digital.ai Continuum
GitHub
Kaseya VSA
Microsoft OneDrive
MySQL
N-able N‑central
ServiceNow
Xero
Zendesk

Integrations Supported

Apple Mail
Atlas ERP
BrightEdge
Oracle Moat
ResponseTap
Snapchat

API Availability

API Availability

Pricing Information

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ConnectWise

Date Founded

2011

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/brightgauge

Company Facts

Organization Name

Bright Analytics

Date Founded

2014

Company Location

United Kingdom

Company Website

brightanalytics.com

Categories and Features

Business Performance Management

Ad Hoc Reports
Dashboard
Key Performance Indicators
Scorecarding

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Private Dashboards
Public Dashboards
Scorecards

Data Visualization

Analytics
Dashboard Creation
Filtered Views

Reporting

Customizable Dashboard
Data Source Connectors
Email Reports
Forecasting
Scheduled / Automated Reports

Categories and Features

Business Intelligence

Not specified

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