BugHerd Reviews & Ratings

BugHerd

4.5 out of 5 stars

Ratings and Reviews 2 Ratings

Total 4.5 out of 5 stars
ease 3.5 out of 5 stars
features 4.5 out of 5 stars
design 3.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is BugHerd?

BugHerd is a user-friendly tool designed for visual feedback and bug tracking, specifically tailored for web development projects. Its popularity spans across numerous exceptional teams globally, facilitating the effective management of their online initiatives. With absolutely no restrictions on projects, users can easily provide point-and-click feedback directly on their websites. --- Using BugHerd is as simple as three straightforward steps: 1. Utilize the seamless browser extension to attach feedback to specific elements on your webpage. 2. Each feedback pin automatically collects contextual data such as browser type, operating system, screen dimensions, and selector details. 3. Instantly transform feedback into task cards, streamlining your project management process. --- Say goodbye to the confusion of emails, spreadsheets, and unnecessary stress. You can get started within minutes and explore all features with a free 14-day trial. Take control of your web projects effortlessly!

What is BugDrop?

BugDrop is a flexible, open-source tool that allows users to provide feedback straight to GitHub Issues. By connecting the BugDrop GitHub App to their repository and adding a straightforward JavaScript snippet to their website, teams can efficiently collect insights from their audience. Visitors can easily report bugs, suggest new features, pose questions, or leave ratings through customizable flows that boost interaction; submissions can include annotated screenshots, comprehensive browser and page details, as well as optional console logs to provide further context. Teams have the freedom to modify the widget’s appearance and the questions presented, enabling them to centralize feedback management within GitHub rather than needing to navigate a separate BugDrop interface. This script-based solution is compatible with a variety of web frameworks and static sites, ensuring broad accessibility. Moreover, BugDrop provides both a hosted service option and the opportunity for teams to self-host using Cloudflare Workers along with their specialized GitHub App. It primarily focuses on product and engineering teams aiming to refine their website feedback processes directly into GitHub Issues, thus promoting enhanced collaboration and operational efficiency. In essence, BugDrop stands out as an invaluable resource for teams striving to elevate user experience and refine their products based on genuine visitor feedback. Additionally, its capacity to integrate seamlessly with existing workflows makes it a vital addition for those looking to improve their development practices.

Media

Media

Integrations Supported

GitHub
Asana
Azendoo
Bugsnag
Cisco Webex
ClickUp
Evernote
Highrise
Insightly
Integrately
Kantata
Knack
KonnectzIT
Microsoft 365
Redbooth
Routee
Samepage
Tempo Portfolio Manager
Toggl Track
monday AI work platform

Integrations Supported

GitHub

API Availability

Has API

API Availability

Has API

Pricing Information

14 Day Free Trial
Standard: $39 /month / 5users
Studio: $59/ month/ 10users
Premium: $109/ month/ 25users
Deluxe: $189/ month/ 50users
Free Trial Offered?

Pricing Information

$0
BugDrop is free and open source under the MIT License. Self-hosting requires a Cloudflare Workers account and a GitHub App.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Splitrock Studio Pty Ltd.

Date Founded

2010

Company Location

Australia

Company Website

bugherd.com/

Company Facts

Organization Name

BugDrop

Company Website

bugdrop.dev

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Task Management
Ticket Management
Workflow Management

Customer Feedback

Not specified

Design Feedback

Not specified

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Scheduling
Task Management

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Task Management

Collaboration
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Task Board View
Task Planning
Task Scheduling
Task Tracking
To-Do List View

UX

Animation
For Mobile
For Websites
User Journeys
User Research

Visual Feedback

Not specified

Categories and Features

Bug Tracking

Not specified

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