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What is CASIE?
The Cognitive Assisted Smart Intelligent Employee (CASIE) is an innovative cloud-based chatbot crafted to support and train employees within an organization. By tapping into the company's existing knowledge and service resources, it provides a dual function of training and self-service assistance. This advanced chatbot can integrate effortlessly with various company systems, including databases, project management applications, and social media channels, leveraging its cognitive capabilities to deliver prompt and pertinent information. CASIE works well with multiple communication platforms, such as Facebook, MS Teams, Slack, WhatsApp, and Skype, making it versatile and accessible. Business leaders can utilize this tool to enhance employee training initiatives and encourage self-sufficiency in the workplace without causing disruptions to daily operations. By accurately interpreting user intent, CASIE customizes its responses to fit the specific context of employee inquiries. With quick access to reliable information, employees are better positioned to concentrate on essential tasks, thereby boosting overall productivity. This unique approach not only simplifies interactions among employees but also nurtures a culture that values ongoing learning and personal development in the workplace while fostering greater engagement among team members.
What is Ambit?
Ambit is an innovative Conversational Artificial Platform designed to facilitate the creation of smart chatbots or Digital Employees that can engage with customers around the clock via any communication channel.
With Ambit's Digital Employees, businesses can automate customer inquiries, which not only accelerates response times but also cuts customer service costs by removing mundane, repetitive tasks. Companies utilizing our platform often report savings of up to 30% in their customer service expenditures.
The platform collects a wealth of information regarding customer feedback and concerns, empowering businesses to address their needs effectively—both in the present and looking ahead.
Having partnered with numerous globally recognized brands, we are committed to developing and implementing digital employees that enhance efficiency, deliver actionable insights, and optimize customer interactions, ultimately leading to greater satisfaction and loyalty.
Our technology not only streamlines operations but also fosters a deeper understanding of customer dynamics, enabling companies to stay ahead in a rapidly evolving market.
Integrations Supported
Facebook
Slack
Akamai
Apigee
Copper
Google Analytics
Jenkins
Jira Service Management
LinkedIn
Matillion
Integrations Supported
Facebook
Slack
Akamai
Apigee
Copper
Google Analytics
Jenkins
Jira Service Management
LinkedIn
Matillion
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Nuvento
Date Founded
2007
Company Location
United States
Company Website
nuvento.com/chatbot-for-employees/
Company Facts
Organization Name
Ambit
Date Founded
2017
Company Location
New Zealand
Company Website
ambit.ai
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization