Ambit Reviews & Ratings

Ambit

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is CASIE?

The Cognitive Assisted Smart Intelligent Employee (CASIE) is an innovative cloud-based chatbot crafted to support and train employees within an organization. By tapping into the company's existing knowledge and service resources, it provides a dual function of training and self-service assistance. This advanced chatbot can integrate effortlessly with various company systems, including databases, project management applications, and social media channels, leveraging its cognitive capabilities to deliver prompt and pertinent information. CASIE works well with multiple communication platforms, such as Facebook, MS Teams, Slack, WhatsApp, and Skype, making it versatile and accessible. Business leaders can utilize this tool to enhance employee training initiatives and encourage self-sufficiency in the workplace without causing disruptions to daily operations. By accurately interpreting user intent, CASIE customizes its responses to fit the specific context of employee inquiries. With quick access to reliable information, employees are better positioned to concentrate on essential tasks, thereby boosting overall productivity. This unique approach not only simplifies interactions among employees but also nurtures a culture that values ongoing learning and personal development in the workplace while fostering greater engagement among team members.

What is Ambit?

Ambit is an innovative Conversational Artificial Platform designed to facilitate the creation of smart chatbots or Digital Employees that can engage with customers around the clock via any communication channel. With Ambit's Digital Employees, businesses can automate customer inquiries, which not only accelerates response times but also cuts customer service costs by removing mundane, repetitive tasks. Companies utilizing our platform often report savings of up to 30% in their customer service expenditures. The platform collects a wealth of information regarding customer feedback and concerns, empowering businesses to address their needs effectively—both in the present and looking ahead. Having partnered with numerous globally recognized brands, we are committed to developing and implementing digital employees that enhance efficiency, deliver actionable insights, and optimize customer interactions, ultimately leading to greater satisfaction and loyalty. Our technology not only streamlines operations but also fosters a deeper understanding of customer dynamics, enabling companies to stay ahead in a rapidly evolving market.

Media

Media

Integrations Supported

Facebook
Slack
Akamai
Microsoft 365
Microsoft Teams
SiteLock
Snowflake
WhatsApp

Integrations Supported

Facebook
Slack
Amazon Web Services (AWS)
Apigee
Copper
Google Analytics
Google Sheets
Jira Service Management
LinkedIn
Mixpanel
ServiceNow
Twilio
Zapier
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nuvento

Date Founded

2007

Company Location

United States

Company Website

nuvento.com/chatbot-for-employees/

Company Facts

Organization Name

Ambit

Date Founded

2017

Company Location

New Zealand

Company Website

ambit.ai

Categories and Features

Chatbot

Not specified

Categories and Features

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Customer Communications Management

Chat / Messaging
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Natural Language Processing

In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Tokenization

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