AsisteClick
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What is CASIE?
The Cognitive Assisted Smart Intelligent Employee (CASIE) is an innovative cloud-based chatbot crafted to support and train employees within an organization. By tapping into the company's existing knowledge and service resources, it provides a dual function of training and self-service assistance. This advanced chatbot can integrate effortlessly with various company systems, including databases, project management applications, and social media channels, leveraging its cognitive capabilities to deliver prompt and pertinent information. CASIE works well with multiple communication platforms, such as Facebook, MS Teams, Slack, WhatsApp, and Skype, making it versatile and accessible. Business leaders can utilize this tool to enhance employee training initiatives and encourage self-sufficiency in the workplace without causing disruptions to daily operations. By accurately interpreting user intent, CASIE customizes its responses to fit the specific context of employee inquiries. With quick access to reliable information, employees are better positioned to concentrate on essential tasks, thereby boosting overall productivity. This unique approach not only simplifies interactions among employees but also nurtures a culture that values ongoing learning and personal development in the workplace while fostering greater engagement among team members.
What is AsisteClick?
Interact with user comments on various social media platforms while enhancing customer support through chatbots on services like Facebook Messenger and Instagram Direct and Stories. Your entire team can handle queries via WhatsApp without the need to swap phone numbers. By integrating a chatbot into your system, you can effectively navigate service and transactional communications. This chatbot is available 24/7 on your website, social media channels, and WhatsApp, initiating dialogues and routing questions to the right department. AsisteClick offers a cloud-based platform that empowers you to support customers and resolve their issues at any time, no matter what channel they prefer to use. You can automate up to 80% of your interactions across your website, Facebook, Messenger, Instagram, and WhatsApp with our advanced chatbots, ensuring that every critical conversation receives attention from a human representative without delay. Furthermore, AsisteClick streamlines the process for sales and marketing teams to set up meetings, demonstrations, and presentations through adaptable chatbots designed to boost productivity. This all-encompassing strategy not only enhances customer satisfaction but also significantly improves the efficiency of workflows throughout your organization, allowing your teams to focus on more complex tasks. Ultimately, leveraging such innovative technology can transform how you engage with your audience and manage customer interactions.
Integrations Supported
Facebook
WhatsApp
Akamai
Matillion
Microsoft 365
Microsoft Teams
SiteLock
Skype
Integrations Supported
Facebook
WhatsApp
Facebook Messenger
Instagram
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$6.99 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Nuvento
Date Founded
2007
Company Location
United States
Company Website
nuvento.com/chatbot-for-employees/
Company Facts
Organization Name
AsisteClick
Date Founded
2016
Company Location
Argentina
Company Website
www.asisteclick.com
Categories and Features
Chatbot
Not specified
Categories and Features
Chatbot
Not specified
Conversational Marketing
Not specified
Live Chat
Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking