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What is CDK Global?

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

What is Autoweb Dealer Management System (DMS)?

AutoWeb Design's Dealer Management System provides a holistic platform for automotive dealers, allowing them to effectively manage inventory, sales, expenses, and customer data, thereby replacing outdated spreadsheets and paperwork. This advanced system tracks vehicles from the initial purchase through various processes such as preparation, MOT, servicing, and valeting, culminating in the sale, while consistently updating stock values, sale details, and profit margins along the way. Dealers have the ability to create invoices and manage various payment statuses—whether they are paid, unpaid, or partially paid—while also attaching important documents to both vehicles and customer profiles. Furthermore, expense tracking is comprehensive, covering costs associated with repairs, transportation, advertising, and fuel, which provides a clearer picture of the actual expenses tied to each vehicle. The system maintains a centralized database of customer histories, documenting inquiries, test drives, purchases, and follow-up communications, thus enhancing visibility and reducing redundancy. This efficiency accelerates administrative tasks and strengthens overall control over dealership operations. By integrating these features, the system not only simplifies dealership management but also fosters better customer relationships and drives profitability to new heights. As a result, automotive dealers can focus more on strategic growth and customer satisfaction.

Media

Media

Integrations Supported

AutoSweet
Bitesize
DAS Technology
DealerVault
DriveCentric
Edge
Elite EXTRA
Handwrytten
Numa
Pam
Reputation.com
Saysimple
SmartCallz
SocialCrowd
Spyne
Tire Trax
VisQuanta AMS
Volie
Yooz
Zeus Software

Integrations Supported

API Availability

API Availability

Pricing Information

Please contact CDK Global for pricing details.

Pricing Information

£100/month
The independent-dealer package combines a bespoke website and built-in DMS, from £100 per month.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

CDK Global

Date Founded

1974

Company Location

United States

Company Website

www.cdkglobal.com

Company Facts

Organization Name

Autoweb Design

Date Founded

2004

Company Location

United Kingdom

Company Website

autowebdesign.co.uk

Categories and Features

Auto Dealer

Accounting
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Dealer Accounting

Collections Management
Expense Management
Financing Management
Inventory Management
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Document Management
F&I Management
Form Printing
Parts Management
Service Department

Categories and Features

Dealership Management

Not specified

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