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What is CDK Global?

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

What is BKD?

BKD is a cloud-based customer relationship management (CRM) platform designed specifically for automotive dealerships. It seamlessly integrates customer and lead data with the sales pipeline, facilitating effective follow-up from the first inquiry all the way through to the potential sale of a vehicle. The AI Sidekick feature supports dealership staff during lead interactions by allowing them to send text and email messages in their name, after which they can resume the conversation with the customer for continued engagement. Moreover, BKD boosts operational efficiency with features for calling and power dialing, conducting vehicle appraisals, and connecting dealership inventory to a dealer management system (DMS). This versatile platform accommodates a wide variety of dealerships, including independent operations, franchises, and those specializing in used cars, subprime financing, buy-here-pay-here strategies, and vehicle acquisition services. In addition, BKD's mobile applications enable dealership staff to easily access the CRM on iOS and Android devices, ensuring they remain connected and responsive no matter where they are. With such comprehensive features, BKD empowers automotive dealerships to enhance their customer interactions and streamline their sales processes effectively.

Media

Media

No images available

Integrations Supported

Fleet by BEEM
AutoRaptor CRM
Bitesize
Dealer-FX
Edge
Handwrytten
Intermedia Unite
Kimoby
Longview Tax
Numa
Reputation.com
SmartCallz
SocialCrowd
Spectrio
Spyne
TEXT2DRIVE
Tire Trax
VPiX 360
Yooz
accessiBe

Integrations Supported

API Availability

API Availability

Pricing Information

Please contact CDK Global for pricing details.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

CDK Global

Date Founded

1974

Company Location

United States

Company Website

www.cdkglobal.com

Company Facts

Organization Name

BKD.ai

Company Location

Canada

Company Website

bkd.ai

Categories and Features

Auto Dealer

Accounting
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Dealer Accounting

Collections Management
Expense Management
Financing Management
Inventory Management
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Document Management
F&I Management
Form Printing
Parts Management
Service Department

Categories and Features

Automotive CRM

Not specified

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