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What is CSS IMPACT?

An agent-free "AI" (Artificial Intelligence) digital engagement bot designed for consumer and debtor interactions in areas such as credit, billing, collections, and revenue cycle management. This "Digital & Voice First AI" service technology is capable of addressing frequently asked questions and processing payments, while also facilitating account negotiations in a manner that prioritizes a seamless and positive experience for users. Additionally, it enhances operational efficiency by automating routine tasks, allowing human agents to focus on more complex issues.

What is Blue dot?

Blue Dot's patented technology offers comprehensive 360° visibility into all transactions initiated by employees. This innovative approach not only guarantees tax compliance but also minimizes potential tax risks associated with consumer-oriented spending. By harnessing the capabilities of artificial intelligence, the system utilizes deep learning and natural language processing to analyze both historical and external data sources, crafting a complete narrative for each employee-driven transaction. This integration of various data streams and expert knowledge is powered by a sophisticated AI engine. It meticulously assesses business needs alongside tax laws, judicial rulings, corporate tax positions, and regulations specific to each jurisdiction, determining which VAT expenditures are eligible and qualified. Furthermore, it evaluates consumer-style expenses that fall under TEB, including the necessary wage tax obligations for both the company and the employee, thereby influencing the wage tax reporting process. Additionally, it meticulously governs, computes, and audits consumer-style spending that falls under corporate income tax (CIT) regulations, ensuring thorough oversight and compliance. The result is a robust framework that empowers organizations to navigate their financial responsibilities with confidence.

Media

No images available

Media

Integrations Supported

BillingTree
Coupa
DELECO
Decimal
Divvy
Expensify
Mobilexpense
Neo
NetSuite
Nuvei
Payscout
Pleo
PwC Connected Solutions
Rydoo
SAP Concur
Tipalti
Workday Extend

Integrations Supported

BillingTree
Coupa
DELECO
Decimal
Divvy
Expensify
Mobilexpense
Neo
NetSuite
Nuvei
Payscout
Pleo
PwC Connected Solutions
Rydoo
SAP Concur
Tipalti
Workday Extend

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CSS, Inc

Date Founded

2004

Company Location

United States

Company Website

www.cssimpact.com

Company Facts

Organization Name

Blue dot

Company Location

The Netherlands

Company Website

www.bluedotcorp.com/blue-dot-platform/

Categories and Features

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Corporate Tax

Compliance Management
Data Import / Export
Data Verification
Electronic Filing
Exception Notification
For Nonprofits
For Partnerships
K-1 Reporting
Payroll & Employer Forms
Status Tracking
Tax Planning

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Loan Servicing

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

Sales Tax

Address Validation
Audit Trail
Consumer Use Tax
Exemption Management
Tax Calculator
Tax Filing
Taxability Verification
Transaction Tracking
Value Added Tax (VAT)

Tax Practice Management

Approval Process Control
Billing & Invoicing
Client Management
Client Portal
Document Management
Due Date Tracking
Scenario Planning
Tax Filing
Tax Forms
Workflow Management

Categories and Features

Corporate Tax

Compliance Management
Data Import / Export
Data Verification
Electronic Filing
Exception Notification
For Nonprofits
For Partnerships
K-1 Reporting
Payroll & Employer Forms
Status Tracking
Tax Planning

Sales Tax

Address Validation
Audit Trail
Consumer Use Tax
Exemption Management
Tax Calculator
Tax Filing
Taxability Verification
Transaction Tracking
Value Added Tax (VAT)

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