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What is CTRL Commerce?

CTRL Commerce is a cloud-based B2B sales, CRM, and ecommerce platform built to help growing businesses manage complexity with more clarity. The platform is designed for companies that need to connect sales, operations, finance, customer service, product management, and customer-facing workflows in one scalable system. CTRL Commerce integrates with existing ERP systems, allowing businesses to synchronize data, reduce delays, and avoid the inefficiencies that come from disconnected tools. It gives teams real-time visibility into customers, orders, pricing, catalogues, invoices, credit, risk, and performance across every touchpoint. The platform supports B2B ecommerce, CRM, digital marketing, merchandising, personalization, customer service, customer insights, sales team management, sales orders, and reporting. It also includes B2B-specific tools for dynamic pricing, catalogue management, product information management, customer account management, invoicing, credit control, and risk management. CTRL Commerce helps automate manual tasks, streamline internal workflows, and reduce the need for teams to move between multiple systems to complete everyday work. Sales teams can manage accounts, orders, customer relationships, and pricing with better context, while finance teams can monitor invoicing, credit, and risk more effectively. Operations and product teams can use the platform to maintain accurate catalogue and product data, support merchandising, and keep customer-facing information aligned. The AI-driven capabilities help teams make faster decisions, personalize experiences, and improve efficiency across the B2B commerce lifecycle. By bringing ecommerce, CRM, ERP integration, sales management, finance controls, and customer insights into one platform, CTRL Commerce gives B2B companies a clearer path to growth.

What is CSX eCommerce?

Leverage cutting-edge B2B eCommerce solutions to propel your business ahead of the competition. No matter the size of your organization or the sector you operate in, the CSX eCommerce software platform empowers you to take charge, ensuring a seamless shopping experience while boosting your online sales. Specifically tailored for industrial distributors and manufacturers, this platform streamlines website management and enhances revenue generation. Notable advantages of the CSX eCommerce software include: > COMPREHENSIVE ECOMMERCE SOLUTION – Manage and oversee your entire catalog, encompassing products, data, and assets, all from a single web management interface. > IMMEDIATE DATA ACCESS – Provide your customers with up-to-the-minute product information through seamless integration with your ERP system and the CSX eCommerce platform. > REVENUE EXPANSION – Draw in new clients while also enhancing sales opportunities with your current customer base. > SHOPPING EXPERIENCE – Offer your customers a sophisticated and user-friendly interface, whether they are browsing on a desktop, tablet, or mobile device, complete with all necessary product details, pricing, and information to facilitate informed purchasing decisions. > EMPOWER YOUR SALES TEAM – Equip your sales personnel with enhanced visibility into customer orders, pricing, and inventory, enabling them to meet customer requirements more effectively. This level of support ensures your team can respond proactively to customer inquiries and needs.

Media

Media

Integrations Supported

Acumatica Cloud ERP
Epicor Eclipse
Infor CloudSuite Distribution
Infor CloudSuite Industrial Enterprise
Infor Distribution SX.e
Infor SyteLine
NetSuite
Sage X3

Integrations Supported

Acumatica Cloud ERP
Epicor Eclipse
Infor CloudSuite Distribution
Infor CloudSuite Industrial Enterprise
Infor Distribution SX.e
Infor SyteLine
NetSuite
Sage X3

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CTRL Commerce

Date Founded

1999

Company Location

United Kingdom

Company Website

ctrl-commerce.com

Company Facts

Organization Name

Channel Software

Date Founded

2001

Company Location

United States

Company Website

channelsoftware.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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