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What is CUSI?

CUSI offers global solutions for customer information systems, utility billing, web portals for customers, accounting, and asset management. In addition, CUSI creates, implements, and supports various technological solutions to address the operational demands of local utilities and governments. Their Windows and SQL applications are utilized by more than 1,100 companies in water, gas, electric, and waste management sectors, helping them to fulfill their operational needs efficiently. With a commitment to innovation, CUSI continuously enhances its offerings to better serve its clients.

What is CIP Sentry?

CIP Sentry is a localized solution crafted to support NERC CIP compliance management for electric utilities. It encompasses components that thoroughly address the stipulations from CIP-002 to CIP-015, while serving as a centralized hub for documentation related to assets, personnel, responsibilities, and timelines. The software efficiently calculates ongoing deadlines from task initiation dates, associates supporting evidence with specific requirements, maintains a compliance audit trail, and oversees change approvals along with asset baseline histories. Moreover, the Audit Center provides an extensive catalog of requirements, an evidence repository, and assorted audit reports to facilitate the compliance process. Users have the flexibility to access the system through a web browser or a Windows desktop application that connects to a Windows server within the utility's internal network. For added convenience, an optional AI Assistant can be employed locally to assist in setup and streamline the import of asset information, thereby increasing overall efficiency. The software is specifically designed for U.S. utilities, including public power organizations, cooperatives, generators, and both transmission owners and operators, making it particularly advantageous for teams that may lack sufficient CIP personnel resources. With its comprehensive features and intuitive interface, CIP Sentry strives to demystify the intricate world of compliance management in the electric utility industry, ultimately empowering teams to navigate their regulatory obligations with greater ease and confidence.

Media

Media

No images available

Integrations Supported

MIP Cloud

Integrations Supported

Apple Calendar
Google Calendar
Microsoft Outlook

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

A one-time license is priced by registered functions, impact levels and number of sites. Quotes vary by program scope.

Supported Platforms

SaaS
Windows

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Continental Utility Solutions

Date Founded

1984

Company Location

United States

Company Website

www.cusi.com

Company Facts

Organization Name

CIP Sentry

Date Founded

2026

Company Location

United States

Company Website

cipsentry.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Compliance

Not specified

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