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What is CWDash?

CWDash is a no-cost business intelligence solution designed specifically for Managed Service Providers (MSPs), which is supported and integrates effortlessly with both On-Premises and Cloud editions of ConnectWise Manage. It provides customized dashboards, known as panels, that simplify the process of gathering insights and enable users to track data in real-time from their desktops. Initially debuting with a limited selection of 8 dashboards, CWDash has since broadened its range to 60, offering users the option to choose their desired panels or utilize the unique Panel Builder to craft their own personalized dashboards. This Panel Builder feature is particularly noteworthy, allowing users to create an unlimited number of custom panels that showcase the exact information they wish to see, which can be easily accessed through a drop-down menu by simply naming them. Established in 2009, CWDash has undergone significant transformation, attracting technology professionals who continuously seek more efficient ways to enhance their operations while helping clients achieve similar improvements. This ongoing development reflects CWDash's dedication to meeting the evolving needs of its users and adapting to the dynamic technology landscape, ensuring it remains a valuable tool for MSPs looking to optimize their business intelligence capabilities. Ultimately, CWDash stands as a testament to innovation in the field of business intelligence for service providers.

What is BrightGauge?

Founded in 2011, BrightGauge, a product of ConnectWise, was developed to fill a significant void in the small to medium-sized IT services sector. It offers an enhanced method for clients to retrieve data and oversee their operations more effectively. With BrightGauge Software, users can showcase all their business metrics in a unified interface through the use of gauges, dashboards, and client reports. Currently, over 1,800 businesses around the globe utilize BrightGauge. The software seamlessly integrates with a variety of popular business tools, including ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, making it a versatile choice for many organizations. This broad compatibility ensures that users can streamline their workflows and improve their overall business performance.

Media

Media

Integrations Supported

ConnectWise PSA

Integrations Supported

ConnectWise PSA
Accelo
Addigy
Aptora Total Office Manager
CloudRadial
ConnectWise RMM
Digital.ai Continuum
Harvest
Kaseya VSA
Microsoft Dynamics GP
MySQL
Network Glue
NinjaOne
OpenText Core Endpoint Protection
Paessler PRTG
QuickBooks Enterprise
QuoteWerks
Salesforce
Simplesat
Strety

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars

Company Facts

Organization Name

Forza Technology Solutions

Date Founded

1984

Company Location

United States

Company Website

www.cwdash.com

Company Facts

Organization Name

ConnectWise

Date Founded

2011

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/brightgauge

Categories and Features

Dashboard

Not specified

Categories and Features

Business Performance Management

Ad Hoc Reports
Dashboard
Key Performance Indicators
Scorecarding

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Private Dashboards
Public Dashboards
Scorecards

Data Visualization

Analytics
Dashboard Creation
Filtered Views

Reporting

Customizable Dashboard
Data Source Connectors
Email Reports
Forecasting
Scheduled / Automated Reports

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