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What is Caliber Online RMS?

Cutting-edge cloud technology enables the Caliber Records Management System (RMS) to deliver essential information to front-line officers right when they need it most. This web-based RMS is built for quick implementation, offering outstanding data-sharing features while ensuring full compliance with both State and Federal NIBRS requirements. Over 11,000 professionals in public safety and private security benefit from Caliber Online RMS, which enhances their productivity and strengthens community service efforts. A newly launched aspect of the system, Community Self-Reporting, employs the innovative online RMS Custom Forms, providing a secure web portal for the public to report non-emergency incidents. This initiative not only encourages social distancing by reducing the necessity for in-person interactions between officers and citizens regarding minor incidents but also allows agencies to keep their officers available for critical situations, hence improving overall community support and safety. Moreover, this strategy cultivates a more robust connection between law enforcement and the communities they serve, fostering public engagement and building trust. By strengthening these relationships, agencies can create a safer environment that encourages collaboration between officers and community members.

What is AgencyWeb IWM?

AgencyWeb®, IWM is an online solution designed to streamline the management of public safety personnel. Its advanced infrastructure elevates the efficiency of management practices within the public safety sector. Users can choose between a comprehensive Enterprise solution that includes all applications or the more flexible Enterprise Lite option, which allows for the addition of applications as needed. This platform serves as a hub for overseeing workforce operations, enabling the tracking of employee activities while providing insights into the financial implications of services rendered. Additionally, it automates intricate scheduling needs around the clock, ensuring that workforce efforts are reported accurately in terms of what was done, where, and the associated costs. It guarantees that qualified personnel are appropriately assigned and compensated fairly. Furthermore, it enables better control of overtime expenses while maintaining adequate staffing levels. By eliminating payroll inaccuracies that arise from manual processes, it significantly enhances operational efficiency. The system also centralizes the management of training, monitors asset returns, and facilitates asset assignments, while promoting seamless data sharing with other systems for enhanced collaboration. Overall, AgencyWeb® IWM is a comprehensive tool that enhances public safety workforce management and operational effectiveness.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Caliber Public Safety

Date Founded

1975

Company Location

United States

Company Website

caliberpublicsafety.com/records-management/

Company Facts

Organization Name

Orion Communications

Date Founded

1998

Company Location

United States

Company Website

www.orioncom.com/agencyweb-iwm-download-brochure

Categories and Features

Law Enforcement

Certification Management
Court Management Integration
Dispatching
Incident Mapping

Public Safety

Not specified

Categories and Features

Government

Compliance Management
Fixed Asset Management
Inventory Management

Law Enforcement

Certification Management
Court Management
Court Management Integration
Dispatching
Evidence Management
Incident Mapping
Scheduling

Public Safety

Not specified

Workforce Management

Employee Lifecycle Management
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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