Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Numa Reviews & Ratings
    5.0 out of 5 stars 14 Ratings
    Company Website for Numa
  • Community Phone Reviews & Ratings
    4.7 out of 5 stars 1,649 Ratings
    Company Website for Community Phone
  • Notifyre Reviews & Ratings
    4.8 out of 5 stars 67 Ratings
    Company Website for Notifyre
  • iPlum Reviews & Ratings
    4.5 out of 5 stars 9,148 Ratings
    Company Website for iPlum
  • Signalmash Reviews & Ratings
    4.9 out of 5 stars 16 Ratings
    Company Website for Signalmash
  • CallHub Reviews & Ratings
    4.4 out of 5 stars 428 Ratings
    Company Website for CallHub
  • TollFreeForwarding Reviews & Ratings
    4.2 out of 5 stars 3,266 Ratings
    Company Website for TollFreeForwarding
  • DialerAI Reviews & Ratings
    4.8 out of 5 stars 5 Ratings
    Company Website for DialerAI
  • TRACTIAN Reviews & Ratings
    4.8 out of 5 stars 139 Ratings
    Company Website for TRACTIAN
  • Bigly Sales Reviews & Ratings
    5.0 out of 5 stars 9 Ratings
    Company Website for Bigly Sales

What is CallBack HVAC?

CallBack HVAC gives small HVAC companies a way to see and act on certain unanswered calls. It is a cloud dashboard for missed-call follow-up, not an answering service or field-service management system. When the company has a compatible phone route and approved provider sender, callers who reach a supported missed-call outcome can choose to receive a single text by pressing 1. The owner sees the resulting lead and any reply, then handles callbacks, scheduling and job outcomes. An unanswered call by itself does not guarantee a text; voicemail and caller choice affect the flow. The $149/month core software plan includes lead records, urgency notes, open/after-hours templates, follow-up status, and CSV export. It supports one owner reply for each inbound customer message. Team dispatch, invoicing, bulk marketing, native CRM sync, and automatic appointment booking are outside the core plan. AI CSR is a separate, reviewed pilot and is not activated automatically. The software trial is 14 days with no card required and starts once the email address is confirmed. Carrier registration and phone setup can consume that period. Buyers need their own provider account, approved texting number, compatible routing, consent, and a successful live test before customer use. Provider number, registration, calling, texting, and carrier fees are additional even during the software trial. Twilio is the standard setup; Telnyx or Plivo availability should be confirmed with CallBack HVAC before choosing either.

What is Botcadence?

Botcadence runs a single AI agent across voice and messaging channels. Knowledge comes from PDF, DOCX, TXT, CSV and Markdown files, web pages and whole domains, and your Google Business Profile. Telephony works with Twilio, Telnyx, Plivo, Exotel, FreJun, Acefone or any SIP carrier; messaging covers the WhatsApp Business API with templates and broadcasts, Instagram DMs, Telegram, SMS on your own Twilio number, Gmail, Slack and a REST API. Workflows add steps for Google Calendar, Calendly and Cal.com bookings, Google Sheets, HubSpot, Salesforce, Pipedrive, Zoho CRM, LeadSquared and HighLevel updates, Zendesk and Freshdesk tickets, webhooks and Zapier, and call transfers. Each channel can run on AI, human, or AI outside business hours, and teammates can take over any chat. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit.

Media

Media

Integrations Supported

Twilio

Integrations Supported

Twilio
Cal.com
Calendly
Freshdesk
Google Calendar
Google Sheets
HubSpot CRM
Pipedrive
Shopify
WhatsApp
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Trial Offered?

Pricing Information

$0
Free plan for web chat and WhatsApp (no card required). Chat plans: Starter $39, Growth $99 and Business $199 per month ($390, $990 and $1,990 billed yearly). Voice AI: $299 per month with 1,500 voice minutes; extra minutes $35 per 200. Enterprise: custom chat and voice limits, SLA and dedicated support.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

CallBack HVAC

Date Founded

2026

Company Location

United States

Company Website

callbackhvac.com

Company Facts

Organization Name

Botcadence Private Limited

Date Founded

2025

Company Location

Faridabad, Haryana, India

Company Website

botcadence.com

Categories and Features

HVAC

Customer Database

SMS Marketing

2-Way Messaging
Contact Management
Message Personalization
Reporting/Analytics

Categories and Features

AI Agents

Not specified

AI Voice Agents

Not specified

Popular Alternatives

Popular Alternatives

TextBack Reviews & Ratings

TextBack

GoTextBack
Ringback Reviews & Ratings

Ringback

0xpi