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What is Cenmax Fluid?

Boost Your Productivity with Ease! Explore the cutting-edge tools designed to assist you in managing leads, enhancing client support, and streamlining project management with greater efficiency. Gone are the days of juggling multiple software solutions; Cenmax Fluid is equipped to address all your requirements in one comprehensive platform! Every business, whether a startup or a well-established entity, needs effective solutions tailored to its unique challenges. We provide an all-in-one package that caters to various business needs! With our Lead Management system, you can effortlessly follow up with prospects by adding leads, setting reminders, and keeping them updated, all while automating tedious tasks. Our Invoicing System allows you to create visually appealing invoices for your clients, enabling easy online payments through PayPal, PayU, or other payment platforms. The Expense Manager feature ensures you can track all company expenses efficiently and facilitates staff reimbursements when necessary. Additionally, our Customer Support tools help you streamline online assistance, ensuring that all interactions remain organized and effective, paving the way for an enhanced client experience.

What is BoldDesk?

BoldDesk empowers businesses to swiftly and effectively address customer inquiries and issues, enhancing overall customer satisfaction. With its automation capabilities, BoldDesk helps organizations optimize their ticketing workflows, leading to significant time savings and heightened productivity. Additionally, BoldDesk facilitates collaboration among team members, enabling them to collectively tackle client issues, which contributes to quicker resolution times and improved outcomes. The platform’s dashboards and analytical tools deliver real-time data, enabling organizations to gain insights into their support operations, pinpoint challenges, explore opportunities for enhancement, and recognize emerging trends. Furthermore, BoldDesk's robust ticketing and task management features streamline the management of support operations, ensuring not only faster resolution times but also reduced operational costs while fostering a more organized workflow. This comprehensive approach ultimately leads to a more efficient customer support ecosystem.

Media

Media

Integrations Supported

Integrations Supported

Aircall
Asana
Exotel
Facebook Live
Google Drive
HubSpot CRM
Instagram
LINE
Microsoft OneDrive
Pipedrive
Pipedrive Dealbot
Salesforce
Shopify
Slack
Stripe
Telegram
Twilio
WhatsApp
WooCommerce
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$84 per month
Free Trial Offered?

Pricing Information

$49
One plan with every feature, and pay only for your AI work. Pick your monthly AI credit volume (500 to 50,000+). Each tier includes human agents, from 2 up to 250. Add more agents for $20/agent/month, or top up credits at $40 per 1,000.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
On-Site Training

Company Facts

Organization Name

Cenmax

Date Founded

2014

Company Location

India

Company Website

cenmax.in

Company Facts

Organization Name

Syncfusion

Date Founded

2001

Company Location

United States

Company Website

www.bolddesk.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Quotes / Proposals
Segmentation
Task Management

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
Knowledge Base
Live Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Pipeline Management
Prospecting Tools
Source Tracking

Project Management

Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Subscription Management

Cancellation Management
Discount / Coupon Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Self Service Portal
Subscription Plan Management
Tax Management
Usage Tracking/Analytics

Task Management

Collaboration
Create Subtasks
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Categories and Features

AI Customer Service

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Content Management
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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