What is Desk365?

Desk365 is an AI-powered ticketing system for teams of all sizes. The platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.

Pricing

Price Starts At:
$12/user/month
Price Overview:
Standard – $12/agent/month (billed annually)
Plus – $22/agent/month (billed annually)
Premium – $32/agent/month (billed annually)

Add-on Pricing:
Desk365 AI Agent – $50 per 1,000 credits.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Desk365 provides an API

Screenshots and Video

Desk365 Home tab Dashboard

Desk365 Home tab Dashboard

Company Facts

Company Name:
Desk365
Date Founded:
2021
Company Location:
United States
Company Website:
www.desk365.io
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Arabic
Chinese (Simplified)
Czech
Danish
Dutch
English
Finnish
French
German
Greek
Hebrew
Hungarian
Italian
Japanese
Korean
Lithuanian
Malay
Norwegian
Persian
Polish
Portuguese
Romanian
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Urdu
Vietnamese
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Desk365 Categories and Features

Help Desk Software

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management