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What is Certain?

Plan, execute, and optimize your virtual, hybrid, in-person, and on-demand events efficiently using a unified event management platform. Create experiences that are not only fully branded but also adaptable and engaging for all attendees. Customize these experiences to resonate with the distinct passions, interests, and requirements of your participants. Employ pre-designed templates to simplify the organization of recurring events. Encourage interactive communication and engagement throughout all phases—before, during, and after the events. Gather essential information at each stage of the event to enhance future planning. Streamline your operational processes while maximizing your return on investment. Whether you are organizing small gatherings or large conferences, we provide all necessary tools for delivering smooth participant experiences. Bring audiences together in a personalized manner that is driven by templates, ensuring engagement, memorable interactions, data collection, and ongoing improvements in ROI. With these advanced features, you can not only refine your event strategy but also build stronger connections with your audience, ultimately leading to more successful outcomes. Embrace the potential of our platform to transform your events into unforgettable experiences.

What is Arise?

Elevate your clientele with swiftly adaptable, on-demand virtual assistance solutions. Engage with your customers whenever it suits them, using their favorite communication channels and addressing subjects that resonate with their interests. By gaining deeper insights into your customers and their needs, you can enhance your share of wallet significantly. Build enduring partnerships through consistent, personalized attention and genuine care. Now is the moment to transform customer experience management fundamentally. It is crucial to eliminate the notion of "acceptable failure" in service standards and move past traditional performance metrics. Leverage innovation to drive customer expansion and engagement. Arise Virtual Solutions has crafted the most advanced virtual-first customer service platform in the industry. Our unique technology connects leading global brands with an extensive network of gig-economy Service Partners who work from home. Through the adoption of pioneering developments in virtual training, flexible on-demand capacity, and stringent security protocols, Arise boosts customer acquisition, elevates share of wallet, and fosters sustainable growth in customer relationships. This groundbreaking strategy is poised to redefine the landscape of customer service and overall satisfaction, paving the way for a new era in customer engagement. As businesses prioritize these innovative approaches, they will unlock unparalleled opportunities for success.

Media

Media

Integrations Supported

Certain Touchpoint
QuickMobile
Validar
fielddrive

Integrations Supported

API Availability

API Availability

Pricing Information

$9,990 per year
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Certain

Date Founded

2000

Company Location

United States

Company Website

www.certain.com

Company Facts

Organization Name

Arise

Date Founded

1994

Company Location

United States

Company Website

www.arise.com

Categories and Features

Event Check In

Not specified

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Ticketing
Volunteer Management

Categories and Features

Call Center

Call Recording
IVR / Voice Recognition

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