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What is Certainly?

Certainly is an innovative AI platform designed to enhance ecommerce and customer support through conversational AI technology. By leveraging this advanced system, businesses can provide exceptional experiences and drive substantial growth. Engaging in conversations with site visitors offers valuable insights that contribute to reduced product returns, decreased cart abandonment, and increased customer lifetime value. Certainly aims to empower enterprises by mimicking the capabilities of their most effective salespeople, thus improving user interactions. The Certainly Conversational AI software integrates effortlessly with all the platforms essential for managing business operations. This tool acts as a dynamic conversational interface across various functions, including customer service, sales, marketing, community engagement, human resources, and management, transforming each interaction into a smooth and relevant experience for users. If you're intrigued by how automated chat solutions can benefit your business, one of our specialists would be delighted to guide you through a customized Conversational AI chatbot designed specifically for your content, ensuring it meets your unique needs. Ultimately, this technology represents a significant step forward in enhancing customer engagement and satisfaction.

What is Blozum?

Blozum is focused on transforming visitors into loyal customers by offering comprehensive support at every stage of the buying journey, from initial inquiries to post-purchase assistance. We have advanced past conventional chatbots to develop intelligent AI assistants that not only answer questions but also proactively promote products and tackle customer concerns. This method effectively saves time, cuts expenses, and minimizes frustration for both the business and its clientele. When customers ask about various offerings, Blozum AIr doesn’t just provide straightforward answers; it is designed to interact with users in a way that resembles a skilled salesperson, inspiring them to consider making a purchase. By prioritizing the enhancement of the customer experience, we distinguish ourselves in a competitive market, ensuring that each interaction is both meaningful and productive. Our innovative approach reflects our dedication to fostering lasting relationships with our customers.

Media

Media

Integrations Supported

Crowdin
Facebook
Freshdesk
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Work Management
Klaviyo
Microsoft Azure
Microsoft Teams
Pipedrive
Salesforce
SendGrid
Shopify
Slack
UPS Ready
Zapier
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49.99 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Certainly

Date Founded

2016

Company Location

Denmark

Company Website

www.certainly.io

Company Facts

Organization Name

Blozum

Company Website

www.blozum.com

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components

Categories and Features

Chatbot

Not specified

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