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What is Chester?

Chester serves as an all-encompassing platform tailored for independent pet-care professionals, including dog walkers, pet sitters, groomers, trainers, and operators of boarding or daycare services, accessible via web and mobile applications. It combines several critical functionalities, such as managing bookings and schedules, while also allowing for the maintenance of in-depth client and pet profiles, health records, care documentation, and messaging options for effective client interaction. In addition, pet owners can utilize a dedicated portal to request services and receive real-time updates regarding their pets' well-being. Service providers can set up recurring appointments, create bundled services, issue invoices, track payments, and accept online card transactions through Stripe. After each service, providers can share report cards with clients that feature notes, photos, videos, and GPS routes for dog-walking updates. Chester also includes collaborative features that facilitate team management, such as staff assignments, role-specific permissions, shared calendars, and payroll reporting. A free tier is offered for those with up to five active clients, while premium subscriptions provide advantages like unlimited client access, card payment options, and advanced team management tools, positioning it as an essential asset for pet-care enterprises. This holistic approach not only enhances communication but also improves management efficiency for both pet-care providers and pet owners alike, fostering a more seamless experience for all parties involved.

What is 123Pet Software?

123Pet provides both cloud-based and desktop solutions tailored for grooming salons and daycare facilities. This intuitive and straightforward software consolidates pet and client information, streamlining communication with clients and enhancing operational efficiency. Among its robust features are tools for managing appointments, sending vaccination reminders, and automating appointment confirmations through texts. Furthermore, 123Pet enables staff and management to effortlessly coordinate tasks using a web browser or mobile device. The software is compatible with Windows PCs, Macs, Android smartphones, iPhones, and various other web-enabled devices, ensuring flexibility and accessibility for all users. This versatility makes it an excellent choice for businesses looking to improve their workflow and customer service.

Media

Media

Integrations Supported

Stripe

Integrations Supported

Demandforce
Facebook
QuickBooks Online
ReminderCall

API Availability

API Availability

Pricing Information

$25/month
Free plan: $0 for up to 5 active clients.
Pro: $25/month or $249/annually.
Team: $39/month or $389/annually.
Free Version

Pricing Information

$29.00/month/user
Cloud editions start at just $29 per month for a single user, $59 per month for Deluxe (up to 3 users), and $99 for Premier (unlimited users).

Desktop and multi-location packages are also available. For more info, visit:

https://www.123petsoftware.com/
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Chester

Date Founded

2026

Company Location

Canada

Company Website

chester.pet/

Company Facts

Organization Name

123Pet Software

Date Founded

1999

Company Location

United States

Company Website

www.123petsoftware.com

Categories and Features

Pet Care

Not specified

Categories and Features

Kennel

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Pet Care

Not specified

Pet Grooming

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Commission Management
Inventory Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management

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