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What is Chester?

Chester serves as an all-encompassing platform tailored for independent pet-care professionals, including dog walkers, pet sitters, groomers, trainers, and operators of boarding or daycare services, accessible via web and mobile applications. It combines several critical functionalities, such as managing bookings and schedules, while also allowing for the maintenance of in-depth client and pet profiles, health records, care documentation, and messaging options for effective client interaction. In addition, pet owners can utilize a dedicated portal to request services and receive real-time updates regarding their pets' well-being. Service providers can set up recurring appointments, create bundled services, issue invoices, track payments, and accept online card transactions through Stripe. After each service, providers can share report cards with clients that feature notes, photos, videos, and GPS routes for dog-walking updates. Chester also includes collaborative features that facilitate team management, such as staff assignments, role-specific permissions, shared calendars, and payroll reporting. A free tier is offered for those with up to five active clients, while premium subscriptions provide advantages like unlimited client access, card payment options, and advanced team management tools, positioning it as an essential asset for pet-care enterprises. This holistic approach not only enhances communication but also improves management efficiency for both pet-care providers and pet owners alike, fostering a more seamless experience for all parties involved.

What is BooknBuddy?

BooknBuddy is an all-in-one software solution tailored for pet care providers, including boarding facilities, daycare centers, groomers, trainers, dog walkers, and pet sitters. The platform streamlines various business operations by enabling online booking, managing service availability, organizing calendars, assigning kennels, scheduling grooming sessions, and keeping meticulous records for both customers and pets, which include vaccination details, waivers, invoices, deposits, and payments. Pet owners enjoy a straightforward booking interface and can easily access a portal or mobile application to oversee their appointments, settle invoices, receive photo updates, and interact with their chosen service providers. For the staff, BooknBuddy provides features for daily check-ins and pickups, reminders, comprehensive reporting, staff scheduling, and tracking of payroll hours. It integrates effortlessly with payment processors like Stripe and Square, while also ensuring that invoices, payments, and customer data sync with accounting software such as QuickBooks and Xero. The software supports a wide range of services, encompassing boarding, daycare, grooming, training, walking, and in-home pet sitting, and is accessible in both English and French. Furthermore, an optional AI receptionist is offered to manage phone calls and texts, enabling the booking of appropriate services on behalf of the business. This forward-thinking approach not only optimizes operational efficiency but also significantly improves customer engagement and satisfaction, ensuring that both pet care providers and pet owners have a seamless experience. By offering such a robust set of tools, BooknBuddy positions itself as a leader in the pet care industry, catering to the evolving needs of businesses and pet lovers alike.

Media

Media

Integrations Supported

Stripe

Integrations Supported

Stripe
QuickBooks Online
Xero

API Availability

API Availability

Pricing Information

$25/month
Free plan: $0 for up to 5 active clients.
Pro: $25/month or $249/annually.
Team: $39/month or $389/annually.
Free Version

Pricing Information

$39.99 CAD/month
Plans start at $39.99 CAD/month. When most payments run through BooknBuddy’s integrated Stripe or Square connection, the monthly fee starts at $39.99 CAD, plus card-processing fees and a platform fee that decreases from 1.5% to 0.5% as monthly volume grows. If most payments are taken elsewhere, the monthly price varies by recorded revenue, from $39.99 to $199.99 CAD. A 30-day free trial is available without a credit card.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Chester

Date Founded

2026

Company Location

Canada

Company Website

chester.pet/

Company Facts

Organization Name

Book'n

Date Founded

2026

Company Location

Canada

Company Website

www.booknbuddy.com

Categories and Features

Pet Care

Not specified

Categories and Features

Kennel

Not specified

Pet Care

Not specified

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