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What is Churnly?

Churnly harnesses the power of sophisticated artificial intelligence to gather and scrutinize customer information, predicting potential churn during various phases of the customer experience. By identifying the subtle patterns that might trigger customer attrition, our platform enables you to take preventive steps to retain those clients before it becomes a critical issue. Each seat is treated as a distinct sub-customer, allowing you to clearly understand the revenue at stake for every paying seat. Engagement levels and activity rates are essential indicators of customer success with your offerings. Through the application of Machine Learning methodologies, Churnly continuously assesses and tracks user engagement with your product, providing real-time insights into which customers are at risk and need your focus. The use of predictive analytics allows Churnly to uncover possible revenue losses and pinpoint the specific customers affected, empowering your teams to respond promptly, safeguard revenue, and drive growth. In the long run, Churnly not only strengthens customer relationships but also significantly boosts overall satisfaction levels, ensuring a more fruitful business dynamic. As a result, companies can optimize their retention strategies and foster loyalty among their customer base.

What is Butter?

Butter is revolutionizing the payment recovery process for direct-to-consumer and SaaS subscription brands by swiftly and effectively addressing failed payments and subscriber retention, resulting in over 5% growth in annual recurring revenue. This innovative approach not only enhances customer satisfaction but also strengthens brand loyalty in an increasingly competitive market.

Media

Media

Integrations Supported

Braintree
Recharge
Stripe

Integrations Supported

Braintree
Recharge
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Churnly Technologies

Company Location

United Kingdom

Company Website

www.churnly.ai/

Company Facts

Organization Name

Butter Payments

Date Founded

2020

Company Location

United States

Company Website

www.butterpayments.com

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

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