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What is Civica Scheduling?

Community services can demonstrate their value by illustrating both the demand and capacity within health and social care sectors. Civica Scheduling, previously known as Malinko, acts as a supportive tool for your electronic patient record (EPR) system. It enables community services to function with enhanced transparency and safety, offering real-time insights into the capacity of your distributed clinical workforce and patient demand, ultimately leading to improved care in the community. Through intelligent scheduling, caseloads can be automatically allocated based on established criteria, including clinical expertise, patient requirements, geographical location, and the duration of visits. Managers can swiftly organize both scheduled and unscheduled visits while maintaining real-time visibility across all teams. This capability provides community services with the same levels of safety and transparency enjoyed by ambulance services and inpatient areas within acute hospitals. Additionally, Civica Scheduling has received certification from the UKCA as a Class 1 Medical Device Software. By minimizing non-clinical tasks, this tool not only saves time but also enhances clinical capacity, allowing healthcare professionals to focus more on patient care. Ultimately, adopting such technology can lead to a more efficient and responsive healthcare system.

What is Civica Involve?

Putting individuals at the forefront of decision-making is essential in our contemporary landscape. In various sectors, such as local government and healthcare, utilizing data-driven approaches can yield better outcomes for both the community and its stakeholders. Our pioneering platform, Civica Involve, enhances digital community and stakeholder engagement by streamlining the creation of engaging websites, crafting effective surveys, and analyzing real-time data, all of which improve decision-making and service delivery. By empowering public sector clients, our smart engagement platform facilitates increased community participation while providing invaluable insights from collected feedback. With Civica Involve, users can easily navigate all engagement features through an intuitive interface designed for non-technical users. Furthermore, our robust toolkit offers more than 40 tools tailored for engagement, feedback, and analytics, allowing you to effortlessly create and execute unique engagement projects. This all-encompassing strategy guarantees that your organization stays attuned to the needs and perspectives of the community it serves, fostering a more inclusive decision-making environment. Ultimately, enhancing community engagement not only benefits individual organizations but also strengthens the fabric of society as a whole.

Media

Media

Integrations Supported

SystmOne

Integrations Supported

SystmOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Civica

Date Founded

2000

Company Location

United Kingdom

Company Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Company Facts

Organization Name

Civica

Date Founded

1980

Company Location

United States

Company Website

www.civica.com/en-us/container---product-pages/civica-involve/

Categories and Features

Nurse Scheduling

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

Categories and Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

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