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What is Clearlane CAPA?

Clearlane CAPA is a cutting-edge application designed for Jira Cloud, specifically aimed at teams working in quality and regulatory compliance across industries like medical devices, pharmaceuticals, and ISO 9001 manufacturing. This app enables teams to convert existing Jira work items—such as complaints, nonconformities, deviations, and audit findings—into CAPAs without requiring extra issue types, workflows, or fields. It streamlines a systematic approach that includes containment measures, a Five Whys root-cause analysis, the development of a signed action plan, links to Jira actions, and a planned effectiveness evaluation; if the effectiveness assessment is found lacking, it reverts to the root-cause analysis stage. Users can also examine associated CAPAs, leverage JQL for CAPA data inquiries, export data in CSV format, and generate PDF documentation that encompasses workflow history, actions taken, signatures, and a thorough audit trail. Moreover, CAPAs can be initiated directly from requests submitted via Jira Service Management, and a read-only Rovo agent is available to address questions about CAPA records. Built on the Atlassian Forge platform, this application guarantees that all records are securely housed within the customer's Atlassian environment, ensuring a seamless integration experience. By adopting this distinctive method, teams in regulated sectors can significantly boost the efficiency and effectiveness of their quality management processes, ultimately leading to improved compliance outcomes. The app's user-friendly interface further enhances its accessibility, making it a valuable tool for organizations striving to maintain high standards in quality assurance.

What is Atlas CRM?

Atlas CRM creates a seamless bridge between your customer information and Atlassian applications, offering critical insights into customer preferences and requirements. Its intuitive interface displays real-time client data, which means you won't need to switch out of your Atlassian tools to access important information. The integration is smooth, enabling you to gather Jira issues and requests directly from Jira Service Desk, thereby providing a unified perspective of customer needs. You can effectively oversee your sales initiatives by monitoring leads through a customizable sales funnel, which significantly boosts your conversion rates. The platform boasts a user-friendly design that keeps you updated with the latest customer information, ensuring smooth navigation without the hassle of leaving your Atlassian workspace. Furthermore, it includes predefined templates that allow you to determine the data to retain for each organization and contact, with the standard template featuring frequently utilized fields to facilitate a quick start. This all-encompassing strategy enhances your workflow efficiency while also promoting greater productivity within your team. In addition, the ability to customize and adjust templates as needed ensures that your CRM system remains adaptable to your evolving business needs.

Media

Media

Integrations Supported

Jira
Jira Service Management
Atlassian Rovo

Integrations Supported

Jira
Jira Service Management
Atlassian Insight
Confluence
Jira Work Management

API Availability

API Availability

Pricing Information

$59/month
$59/month up to 10 users, then per user; billed by the Atlassian Marketplace, monthly or annual; 30-day free trial
Free Trial Offered?

Pricing Information

$10 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Clearlane Apps

Date Founded

2026

Company Location

France

Company Website

clearlaneapps.com/capa/

Company Facts

Organization Name

Avisi

Date Founded

2015

Company Location

Netherlands

Company Website

apps.avisi.com/apps/atlas-crm-overview

Categories and Features

CAPA

CAPA Planning
Nonconformance Tracking
Root Cause Analysis

Categories and Features

CRM

Not specified

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