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Chat commerce fosters increased interaction and enhanced convenience for users. As pioneers in the transformation of digital commerce and customer engagement on mobile platforms, we excel in providing chat commerce solutions specifically for banks and telecommunications firms. This positions us to empower global consumer brands to connect with over 90% of the world's population through mobile messaging and chat interfaces. By facilitating mobile engagement and transactions across leading social chat platforms, we ensure that brands stay relevant in an ever-evolving digital landscape. Our implementations yield a positive return on investment in as little as 12 months. Currently, the customer experience is often lacking, characterized by inconvenience and unengaging interactions that add minimal value to both customers and brands. With Clickatell, reaching customers and conducting transactions through chat commerce becomes a streamlined process, ultimately ensuring they leave with a sense of satisfaction after a positive encounter with your organization. This shift not only enhances customer loyalty but also strengthens brand reputation in a competitive market.
What is Botsplash?
Botsplash is a multi-channel conversation platform designed for B2B interactions, facilitating seamless connections between businesses and their customers via a unified web-based interface. By utilizing Botsplash, organizations can enhance their operational efficiency, cultivate higher-quality leads, and boost overall sales performance. The platform leverages advanced Machine Learning and Natural Language Processing technologies to enable automated responses, effective routing, and escalation processes, in addition to providing options for live chat and SMS communication. This innovative solution perfectly merges the benefits of live chat with the efficiency of automated bots, making it an ideal choice for modern businesses. With Botsplash, companies can enjoy streamlined communication that meets the diverse needs of their clientele.
Integrations Supported
Arithon
Botbiz
Codeless Platforms Alerting Software
DojoExpert
Dovetail Software
Growcer
JobDiva
Integrations Supported
Facebook Messenger
Freshdesk
HubSpot CRM
API Availability
API Availability
Has API
Pricing Information
$30.00/month/user
Discounts on bulk packages. Customized pricing for Enterprise customers.
Free Version
Pricing Information
Reach out for pricing
Our software is custom to each user. Please reach out to discuss your needs and we will provide a customized quote for you.
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
24 Hour Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Clickatell
Date Founded
2000
Company Location
South Africa
Company Website
www.clickatell.com
Company Facts
Organization Name
Botsplash
Date Founded
2017
Company Location
United States
Company Website
www.botsplash.com
Categories and Features
Bulk SMS
Not specified
Chatbot
Not specified
Conversational AI
Not specified
Live Chat
Canned Responses
Geo Targeting
Proactive Chat
Third Party Integration
SMS Marketing
2-Way Messaging
Shortcodes
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics
CRM
Calendar/Reminder System
Document Storage
Internal Chat Integration
Mobile Access
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes