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What is Clientbook?

Many retailers have significantly improved their sales conversion rates and increased average transaction sizes by utilizing Clientbook. This mobile-focused platform customizes the shopping experience, strengthening the bond between customers and retailers. Studies reveal that customers who establish a personalized connection with their sales associates tend to spend 3.5 to 4 times more annually and are 33% more likely to return. Clientbook was specifically created to empower sales associates to build these important relationships. Imagine a customer walking into your store while you instantly have access to their identity, product preferences, and follow-up contact details. With Clientbook, sales associates obtain a holistic view of their customers, enabling them to interact effectively and close sales at the opportune moment. Furthermore, potential buys can be easily saved and shared via text or email with just a click, simplifying communication and improving customer satisfaction. Not only does Clientbook streamline the sales process, but it also fosters enduring customer loyalty. In today's competitive market, leveraging such innovative tools is essential for retailers aiming to thrive and maintain strong customer relationships.

What is Cegid Retail?

Transform your digital landscape and enhance your omnichannel approach with Cegid Retail’s Unified Commerce and POS platform, designed specifically for specialty retailers across diverse sectors. This solution allows for the quick and seamless integration of omnichannel features like Click & Collect and Ship from Store. Revitalize your retail operations while empowering your sales associates to adapt to their changing responsibilities. Achieve a cohesive view of inventory management that provides clarity on stock across your entire organization. This streamlining promotes agile and informed decision-making, ultimately enhancing the customer experience. Innovate your fulfillment tactics and efficiently manage production, wholesale, and retail processes. Gain comprehensive control over your operations, spanning from product development to widespread omnichannel distribution. Cegid’s retail management tools combine swift implementation with remarkable adaptability, enabling you to design product offerings, manage suppliers, set competitive pricing, and oversee orders via mobile devices, while also managing logistics and stock distribution. By harnessing these powerful capabilities, retailers not only maintain competitiveness but also position themselves for sustained growth in a rapidly evolving market. Additionally, the platform fosters collaboration across departments, ensuring that all teams work in harmony to meet customer demands effectively.

Media

Media

Integrations Supported

Music Shop 360

Integrations Supported

A3 EDI
Beamy
Enrich CRM
Expensya
Mercateam
My DSO Manager
Najar
Nomalys
OpCon
Patchworks
ReadySTORE POS
Rise Up
Uptix
VIDchain
VIDsigner
e-days

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Clientbook

Date Founded

2018

Company Location

United States

Company Website

www.clientbook.com

Company Facts

Organization Name

Cegid

Date Founded

1983

Company Location

France

Company Website

www.cegid.com/global/solutions/retail-and-distribution/

Categories and Features

Clienteling

Not specified

CRM

Calendar/Reminder System
Email Marketing
Internal Chat Integration
Lead Scoring
Mobile Access
Segmentation
Social Media Integration

Categories and Features

Clienteling

Not specified

Discrete ERP

Not specified

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Multi-Location
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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