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What is CliniCall?

CliniCall offers a valuable service for medical and optical offices by handling incoming patient calls during busy times or when staff members are unavailable. These practices keep their current public phone numbers and can specify how calls are routed to the service. The system follows defined routing protocols, allowing it to transfer calls to a live front desk when possible and create callback requests for matters that need personal follow-up. In addition, it supports direct appointment scheduling through compatible booking systems, which are verified during the onboarding phase. The user-friendly dashboard for practices aggregates call logs, summaries, and outstanding tasks for streamlined management. Operational phone lines support both French and English, ensuring clear communication with all patients. Subscription plans start at EUR 149 per month per location, excluding VAT, with the setup fee outlined separately. Furthermore, potential clients can arrange a 30-minute demo to delve deeper into the features available. This all-encompassing solution is designed to improve operational efficiency while guaranteeing that patients receive prompt assistance, making it an essential tool for modern healthcare practices.

What is AI Answering?

AI Answering functions as a 24/7 AI call center solution specifically designed for legal practices, healthcare providers, home service companies, and real estate teams. This innovative platform employs AI voice agents to promptly manage all incoming calls, accurately discern the caller's purpose, collect organized information, schedule appointments based on current calendar availability, and direct or escalate calls according to user-defined guidelines. Each interaction results in a searchable transcript, an audio recording, a concise AI-generated summary, and an updated contact file for future use. A centralized dashboard enables real-time tracking of call metrics, such as volume, escalation rates, scheduled appointments, and average handling times. Furthermore, teams can set up outbound sequences for the AI to manage follow-ups, reminders, and re-engagement efforts with clients. Role-based access control provides tailored permissions for viewing, creating, and updating various modules, ensuring security and efficiency. The platform also meets SOC 2 Type II compliance and follows HIPAA regulations, with Business Associate Agreements readily available for users. Importantly, AI Answering supports both English and Spanish, allowing for improved communication and service delivery to a wider audience, thus enhancing overall client satisfaction. This versatility makes it an invaluable asset for organizations looking to improve their customer interaction processes.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

EUR 149/month/location + VAT

Pricing Information

$997/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

AInnovate (EXIGE SARL)

Company Location

Luxembourg

Company Website

clinicall.cc/

Company Facts

Organization Name

AI Answering

Date Founded

2026

Company Location

United States

Company Website

www.aianswering.ai/

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

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