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What is ClinicSmart?

ClinicSmart is a cloud-based practice management solution tailored for private clinics in Spain, equipped with an AI-driven receptionist that efficiently manages both calls and WhatsApp messages. This intelligent assistant introduces itself in Spanish and is capable of organizing the live calendar by booking, rescheduling, or canceling appointments, all through a single conversation. Any inquiries that go beyond scheduling are promptly forwarded to clinic personnel along with a brief summary for their review. The software includes a comprehensive suite of tools, such as management of patient records, calendars for healthcare professionals and treatment spaces, appointment reminders and confirmations, a waitlist for canceled appointments, clinical documentation, digitally signed consent forms, session packages, and billing for patients. It supports a variety of clinic types, including podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Moreover, Verifactu reporting can be added as an optional feature for enhanced analytics. With all data securely stored in Frankfurt, Germany, clinics must agree to a data-processing contract, and it is important to note that call audio is not recorded. The setup for the voice function usually takes between 24 to 48 hours, enabling clinics to keep their existing WhatsApp number for uninterrupted communication. By incorporating such sophisticated capabilities, ClinicSmart strives to boost operational effectiveness while fostering better patient engagement within the healthcare setting. This innovative approach not only streamlines administrative tasks but also allows medical professionals to focus more on providing quality care to their patients.

What is 365vox?

365vox functions as an AI-powered virtual receptionist specifically designed for small businesses that need effective call handling in the absence of their staff. This innovative solution interacts with incoming calls, provides answers to common questions, collects information from callers, and can schedule, change, or cancel appointments while prioritizing urgent requests based on set parameters. Teams gain valuable insights through access to call transcripts and summaries, and they receive email notifications after each call. The platform caters to industries like dental offices, real estate agencies, home service businesses, and any organization that relies on appointments or customer inquiries. Additionally, 365vox offers seamless integration with various practice management systems, property management tools, scheduling applications, and customer relationship management software through API connections. Businesses can effectively monitor their call management and analyze call activities via an easy-to-use online interface, ensuring streamlined communication and effective management of client interactions. This versatility makes 365vox an essential tool for enhancing customer service and operational efficiency.

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Integrations Supported

Google Calendar
WhatsApp

Integrations Supported

Buildium
Dentrix
HubSpot CRM
Open Dental Software

API Availability

API Availability

Pricing Information

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.

Pricing Information

$0.75/min
$0.75 USD per conversation minute, billed by the second. No monthly plan, setup fee, or contract is required. A 7-day free trial is offered.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ClinicSmart

Date Founded

2026

Company Location

Spain

Company Website

clinicsmart.es

Company Facts

Organization Name

365vox

Company Location

Canada

Company Website

365vox.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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