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What is ClinicSmart?

ClinicSmart is a cloud-based practice management solution tailored for private clinics in Spain, equipped with an AI-driven receptionist that efficiently manages both calls and WhatsApp messages. This intelligent assistant introduces itself in Spanish and is capable of organizing the live calendar by booking, rescheduling, or canceling appointments, all through a single conversation. Any inquiries that go beyond scheduling are promptly forwarded to clinic personnel along with a brief summary for their review. The software includes a comprehensive suite of tools, such as management of patient records, calendars for healthcare professionals and treatment spaces, appointment reminders and confirmations, a waitlist for canceled appointments, clinical documentation, digitally signed consent forms, session packages, and billing for patients. It supports a variety of clinic types, including podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Moreover, Verifactu reporting can be added as an optional feature for enhanced analytics. With all data securely stored in Frankfurt, Germany, clinics must agree to a data-processing contract, and it is important to note that call audio is not recorded. The setup for the voice function usually takes between 24 to 48 hours, enabling clinics to keep their existing WhatsApp number for uninterrupted communication. By incorporating such sophisticated capabilities, ClinicSmart strives to boost operational effectiveness while fostering better patient engagement within the healthcare setting. This innovative approach not only streamlines administrative tasks but also allows medical professionals to focus more on providing quality care to their patients.

What is CallSara?

CallSara offers AI-powered voice agents that efficiently handle both incoming and outgoing calls, streamline data entry, and support healthcare operations continuously. This advanced system excels in managing appointments—whether booking, altering, or canceling—while also facilitating payment collection through automated reminders, engaging with patients before and after surgical procedures, following up on chronic care, addressing gaps in care, and overseeing communication during care transitions. Additionally, it integrates effortlessly with a variety of electronic health record systems and IVR platforms, such as AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, allowing for a swift implementation process of about 30 days using pre-designed templates. The voice agents are capable of functioning in over 20 different languages and dialects, can escalate complex calls to human staff as needed, and generate transcripts and logs for future analysis. CallSara's mission is to enhance staff productivity, boasting a claim of saving at least two hours of work daily for each employee, reducing no-show rates to below 5%, managing up to 75% of incoming calls, and recovering lost revenue through targeted follow-up methods. In addition, the adoption of CallSara not only improves patient satisfaction levels but also plays a significant role in advancing overall healthcare outcomes, fostering a more effective and responsive healthcare environment. Ultimately, the integration of such technology signifies a leap towards a more efficient system that prioritizes both patient care and operational excellence.

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Integrations Supported

Google Calendar
WhatsApp

Integrations Supported

3CX
Dentrix
DrChrono
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic

API Availability

API Availability

Pricing Information

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ClinicSmart

Date Founded

2026

Company Location

Spain

Company Website

clinicsmart.es

Company Facts

Organization Name

CallSara

Company Location

United States

Company Website

www.callsara.ai/

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

Healthcare AI

Not specified

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