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What is ClinicSmart?

ClinicSmart is a cloud-based practice management solution tailored for private clinics in Spain, equipped with an AI-driven receptionist that efficiently manages both calls and WhatsApp messages. This intelligent assistant introduces itself in Spanish and is capable of organizing the live calendar by booking, rescheduling, or canceling appointments, all through a single conversation. Any inquiries that go beyond scheduling are promptly forwarded to clinic personnel along with a brief summary for their review. The software includes a comprehensive suite of tools, such as management of patient records, calendars for healthcare professionals and treatment spaces, appointment reminders and confirmations, a waitlist for canceled appointments, clinical documentation, digitally signed consent forms, session packages, and billing for patients. It supports a variety of clinic types, including podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Moreover, Verifactu reporting can be added as an optional feature for enhanced analytics. With all data securely stored in Frankfurt, Germany, clinics must agree to a data-processing contract, and it is important to note that call audio is not recorded. The setup for the voice function usually takes between 24 to 48 hours, enabling clinics to keep their existing WhatsApp number for uninterrupted communication. By incorporating such sophisticated capabilities, ClinicSmart strives to boost operational effectiveness while fostering better patient engagement within the healthcare setting. This innovative approach not only streamlines administrative tasks but also allows medical professionals to focus more on providing quality care to their patients.

What is Clinexaa?

Clinexaa is a cutting-edge, cloud-based platform specifically designed for the effective management of clinics and healthcare operations across a range of specialties, such as medical, dental, veterinary, physiotherapy, wellness, Ayurveda, and multi-specialty services. This all-encompassing solution allows healthcare providers to manage their clinic operations effortlessly through a centralized dashboard, which includes features like patient registration, appointment scheduling, consultations, electronic medical records (EMR), digital prescriptions, billing, invoicing, inventory management, staff oversight, reporting, and management of multiple branches. In addition, Clinexaa offers an integrated Patient Portal and Online Booking System that allows patients to register, browse available healthcare professionals, select their preferred appointment slots, and book appointments with ease. Clinics enjoy the convenience of having appointments directly integrated into their dashboard, which streamlines processes that would otherwise require manual input. The platform also includes an advanced Smart Patient Queue Management System, aimed at optimizing patient flow management for reception personnel and healthcare providers alike, ultimately leading to a more satisfactory patient experience. With these comprehensive features, Clinexaa guarantees that clinics can function efficiently while providing exceptional care to their patients, fostering an environment where both healthcare providers and patients can thrive together.

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Integrations Supported

Google Calendar
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.

Pricing Information

$800/clinic/year
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ClinicSmart

Date Founded

2026

Company Location

Spain

Company Website

clinicsmart.es

Company Facts

Organization Name

Clinexaa

Date Founded

2016

Company Location

United Arab Emirates

Company Website

clinexaa.hermitz.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

Clinic Management

Not specified

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