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What is Collect.chat?

Increased Conversion Rates Engaging chat features significantly enhance the likelihood of customers interacting with your website. Enhance Customer Experience Incorporate interactive question formats, gifs, and casual language to truly impress your customers. Uninterrupted Availability Your business can continuously gather leads, even when all sales representatives are off duty or resting, ensuring that your operations never come to a halt. Encourage Discount Purchases Interact with every visitor to maximize the effectiveness of your advertising spend, as the bot operates independently without the need for human involvement. This seamless interaction can lead to increased customer satisfaction and loyalty.

What is Activechat?

A comprehensive conversational AI toolkit designed for customer service teams ensures exceptional service delivery to their clients. Intelligent AI chatbots can streamline repetitive customer service inquiries through advanced visual chatbot builders, significantly enhancing the efficiency of your human staff. With a unified live chat CRM, you can oversee all communication channels—including websites, Facebook, SMS, and Telegram—using a single chat application, while also maintaining a record of every customer interaction. Harnessing conversational intelligence allows teams to choose the most effective language for engaging with each customer, boosting sales, and improving customer satisfaction through the power of conversational AI. By analyzing dialogue, you can forecast conversions and engage proactively with potential clients. We firmly believe that true friends don’t require support tickets to assist one another effectively.

Media

Media

Integrations Supported

Easyflow
Stackreaction
Zapier
AWeber
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Salesforce

Integrations Supported

Easyflow
Stackreaction
Zapier
Evidence
Facebook Messenger
Google Calendar
Integrately
Pabbly Connect
Shopify
Telegram
Twilio
Walletly
WiserNotify
WooCommerce

API Availability

API Availability

Has API

Pricing Information

$14.00/month
Free Version
Free Trial Offered?

Pricing Information

$49.00/month
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Collect.chat

Date Founded

2017

Company Location

India

Company Website

collect.chat

Company Facts

Organization Name

Activechat, Inc.

Date Founded

2017

Company Location

United States

Company Website

activechat.ai

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis

Forms Automation

Approval Process Control
Collaboration
Drag & Drop
Full Text Search
Text Editing

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Live Chat

Not specified

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