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What is Collect.chat?

Increased Conversion Rates Engaging chat features significantly enhance the likelihood of customers interacting with your website. Enhance Customer Experience Incorporate interactive question formats, gifs, and casual language to truly impress your customers. Uninterrupted Availability Your business can continuously gather leads, even when all sales representatives are off duty or resting, ensuring that your operations never come to a halt. Encourage Discount Purchases Interact with every visitor to maximize the effectiveness of your advertising spend, as the bot operates independently without the need for human involvement. This seamless interaction can lead to increased customer satisfaction and loyalty.

What is ChatMarshal?

We are excited to unveil a groundbreaking live chat service for businesses, marking a global first in the industry. Located in Johannesburg, South Africa, our privately-owned company has been serving clients worldwide since 2016, focusing on both small to medium-sized enterprises and larger organizations. Our innovative Hybrid Chatbot System underscores the vital importance of human agents in the live chat experience. At ChatMarshal, we are dedicated to offering an affordable live chatbot platform that empowers businesses to improve their sales and customer support through our outsourced live chat services. As trailblazers in this domain, we proudly claim the distinction of being the first company worldwide to develop a hybrid solution that combines chatbot and live chat functionalities. Our approach serves as our unique selling proposition (USP), emphasizing the necessity of human interaction in the live chat framework. While we harness AI to assist our human agents, our ongoing commitment to enhancement means that we continually incorporate more advanced AI features into our systems, ensuring optimal performance. This commitment to evolution not only keeps us at the forefront of technology but also guarantees that our clients are equipped with the finest tools for exceptional customer engagement, ultimately fostering lasting relationships with their own customers.

Media

Media

Integrations Supported

AWeber
Easyflow
Google Analytics
HelpShelf
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Pipedrive
Salesforce
Stackreaction
Wufoo
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$14.00/month
Free Version
Free Trial Offered?

Pricing Information

$4 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Collect.chat

Date Founded

2017

Company Location

India

Company Website

collect.chat

Company Facts

Organization Name

ChatMarshal

Date Founded

2016

Company Location

South Africa

Company Website

chatmarshal.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis

Forms Automation

Approval Process Control
Collaboration
Drag & Drop
Full Text Search
Text Editing

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Live Chat

Not specified

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