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What is Collections MAX?

You can leverage a compatible merchant account from one of our partners or our cutting-edge Payment Runner system to handle post-dated credit card and ACH transactions. Thanks to the Auto-post feature, payments are automatically recorded in the system, ensuring that debtor account balances are continuously updated. Clients enjoy the convenience of accessing up-to-date information about their accounts based on current placements, along with the option to review collector notes and add their own comments to the account log. Our charts page provides historical insights and forecasting tools, enabling clients to track their accounts' progress and predict upcoming payments and obligations. Furthermore, finding debtors is a breeze; you can search your database using multiple criteria, including phone numbers, file numbers, account numbers, custom fields, first names, full names, last names, email addresses, social security numbers, or perform a comprehensive search across all database fields. This level of organization and accessibility not only simplifies account management but also enhances overall client efficiency. With these features, clients can take full control of their accounts and make informed decisions swiftly.

What is CWX?

All-inclusive client management software integrates crucial functionalities necessary for proficiently managing a client portfolio, which includes comprehensive trust accounting features. It also boasts advanced debtor management tools that streamline the organization of accounts for follow-up, permit updates to account statuses, set up payment arrangements, monitor commitments, schedule payments, produce correspondence, and keep permanent notes. In addition, the software incorporates a document imaging component that facilitates the scanning of documents into the system, allowing for easy attachment to client files. The platform further supports the integration of overdue accounts into a web dialer, enabling efficient handling of incoming calls and messaging to debtors, along with automatic debtor record updates based on dialing outcomes. Notably, the system is designed to accommodate an unlimited number of clients, debtors, employees, letters, statuses, and other vital elements, which ensures that client management remains effective and adaptable as requirements change. This adaptability significantly boosts the overall productivity and success of client and debtor management processes within the organization, contributing to a more streamlined operational framework.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Decca Software

Date Founded

2006

Company Location

United States

Company Website

www.collectionsmax.com

Company Facts

Organization Name

CollectionWorks

Company Website

www.collectionworks.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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