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What is Collections Management?

Collections Management streamlines workflows customized for each client, promoting the consolidation of accounts receivable alongside their contact details. This system allows for precise targeting of clients based on their outstanding balances, overdue accounts, and other relevant metrics, while also highlighting invoices that are due for payment. In addition, it provides a mechanism for monitoring customer interactions and the follow-up actions that are required. Presently, approximately 3,200 clients are making use of Collections Management, and we often discover that these customers share similar hurdles in the debt collection process. Common challenges include clients failing to meet payment deadlines, the arduous task of chasing after overdue debts, and the overarching strain of collection management. By tackling these prevalent issues, Collections Management aims to refine your collections processes, allowing you to dedicate less time to administrative duties and more time to improving your business's cash flow. In this article, we will identify the key challenges faced by clients and illustrate how Collections Management can provide effective solutions to these problems, ultimately enhancing operational efficiency and financial health.

What is 9ci?

Our solution offers a thorough approach to managing accounts receivable, covering everything from invoicing to payment collection. With features such as intelligent automation, user-friendly dashboards, customizable notifications, and powerful analytics, you are equipped with essential tools to efficiently manage your A/R and expedite invoice payments. Unlike conventional software providers, we go beyond just delivering standard products; our systems are tailored to align with your specific business requirements. Furthermore, we offer comprehensive consulting services to ensure that the integration process is smooth and that the system operates at peak performance for your organization. Companies that neglect to adopt automated cash application software risk falling behind their competitors and exposing themselves to the unpredictable tendencies of their customers' payment behaviors. In stark contrast to the traditional credit departments that often encountered delays of several days between receiving payments and processing cash, automated cash application technology can reduce that lag to just minutes, significantly enhancing operational efficiency. By embracing our innovative solutions, businesses not only improve their cash flow but also reinforce their competitive advantage within their industry, ultimately paving the way for sustained growth and success. Additionally, our commitment to ongoing support ensures that your organization continues to thrive in an ever-evolving marketplace.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Microsoft Dynamics GP

Integrations Supported

Microsoft Dynamics 365
Microsoft Dynamics GP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Professional Advantage

Date Founded

1989

Company Location

United States

Company Website

www.professionaladvantage.com/products/collections-management

Company Facts

Organization Name

9ci

Date Founded

1998

Company Location

United States

Company Website

www.9ci.com

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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