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What is CommandCentral?

The CommandCentral public safety software suite expertly integrates all information from the moment a call is received until the case is resolved, generating actionable insights, fostering collaboration by eliminating barriers, and delivering an all-encompassing view of incidents. Utilizing a cohesive cloud platform, CommandCentral gathers all incoming data and optimizes workflows through automation, making processes more efficient. The user-friendly applications are designed with consistency in mind, specifically aimed at enhancing cooperation and facilitating information sharing among teams. Moreover, intelligent correlations ensure that as each incident unfolds, the case file remains both thorough and precise. Developed in partnership with our clients, CommandCentral is crafted for easy comprehension and promotes teamwork throughout every step of the process. This holistic approach not only boosts operational efficiency but also plays a vital role in reinforcing safety measures within the community, ultimately leading to better outcomes for public safety initiatives.

What is AgencyWeb IWM?

AgencyWeb®, IWM is an online solution designed to streamline the management of public safety personnel. Its advanced infrastructure elevates the efficiency of management practices within the public safety sector. Users can choose between a comprehensive Enterprise solution that includes all applications or the more flexible Enterprise Lite option, which allows for the addition of applications as needed. This platform serves as a hub for overseeing workforce operations, enabling the tracking of employee activities while providing insights into the financial implications of services rendered. Additionally, it automates intricate scheduling needs around the clock, ensuring that workforce efforts are reported accurately in terms of what was done, where, and the associated costs. It guarantees that qualified personnel are appropriately assigned and compensated fairly. Furthermore, it enables better control of overtime expenses while maintaining adequate staffing levels. By eliminating payroll inaccuracies that arise from manual processes, it significantly enhances operational efficiency. The system also centralizes the management of training, monitors asset returns, and facilitates asset assignments, while promoting seamless data sharing with other systems for enhanced collaboration. Overall, AgencyWeb® IWM is a comprehensive tool that enhances public safety workforce management and operational effectiveness.

Media

Media

Integrations Supported

LegalEdge

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Motorola Solutions

Date Founded

2011

Company Location

United States

Company Website

www.motorolasolutions.com/en_us/products/command-center-software.html

Company Facts

Organization Name

Orion Communications

Date Founded

1998

Company Location

United States

Company Website

www.orioncom.com/agencyweb-iwm-download-brochure

Categories and Features

Crime Analytics

Not specified

Evidence Management

Not specified

Fire Department

Custom Map Views
Incident Response Checklists
Scheduling
Search

Law Enforcement

Not specified

Public Safety

Not specified

Categories and Features

Government

Compliance Management
Fixed Asset Management
Inventory Management

Law Enforcement

Certification Management
Court Management
Court Management Integration
Dispatching
Evidence Management
Incident Mapping
Scheduling

Public Safety

Not specified

Workforce Management

Employee Lifecycle Management
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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