Ratings and Reviews 20 Ratings
Ratings and Reviews 4 Ratings
Alternatives to Consider
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TextUsTextUs stands out as the premier text messaging service for businesses aiming to facilitate instantaneous conversations with candidates, leads, employees, and clients. Engaging through text messaging has become one of the most effective ways to directly connect with customers, job applicants, and team members. The interactive nature of two-way, one-on-one messaging significantly boosts engagement, with teams receiving ten times more responses via text than through traditional email or phone calls. As a modern form of communication, business text messaging proves to be far more effective than older methods. TextUs features an interface that resembles a conventional SMS inbox, enabling users to effortlessly manage contacts, dialogues, campaigns, and additional information. Whether accessing the TextUs web application from a desktop or utilizing the Chrome extension with your CRM or ATS, the platform offers versatility. Moreover, the mobile app allows users to communicate and respond promptly while on the move, ensuring that no opportunity for engagement is missed. This adaptability enhances the overall efficiency of business communications.
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AttentiveCraft messages that captivate your customers and prompt them to take action. Attentive's AI-driven SMS and Email solution empowers retailers and e-commerce entrepreneurs to effectively engage their audience, generating billions in revenue. Our platform is designed to enhance your marketing strategy by enabling you to pinpoint the right audience, assess key performance indicators, and refine your overall marketing efforts. With over 100 adaptable integrations, you can effortlessly connect with the rest of your marketing ecosystem. We collaborate with top-tier companies in sectors such as retail and e-commerce, food and beverages, as well as media and entertainment. Attentive's AI-enhanced SMS and Email platform can potentially double your return on investment within just a few months. Don't miss the opportunity to discover more about our 30-day free trial, which allows you to experience the benefits firsthand.
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PodiumPodium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.
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CallHubCallHub is an all-in-one digital outreach platform helping political campaigns, nonprofits, advocacy groups, unions, and businesses connect with their audiences at scale through calls, texts, email, and automation. Built for both high-volume and personalized engagement, CallHub offers Predictive, Power, and Auto Dialers with AI-driven Smart Insights that analyze call sentiment in real time. Features like Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance boost call deliverability and answer rates. On the messaging front, CallHub enables Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join campaigns with SMS/MMS support, link tracking, and automated responses. Workflow automation ties all channels together, while the mobile app makes it easy for volunteers to join and manage campaigns on the go. Seamless integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud keep your data unified and up to date. Compliant with SOC 2, ISO 27001, GDPR, and TCPA, CallHub is trusted by over 200,000 campaigns worldwide, powering 1B+ calls and 750M+ texts to date.
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BirdeyeBirdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
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NotifyreEnhance your business communication strategies with Notifyre's secure SMS and fax solutions, which allow you to streamline both SMS and faxing tasks seamlessly online, via email, or through our user-friendly app, while easily integrating our developer-centric SMS and fax API. Our ISO 27001 certification and complete HIPAA compliance ensure the highest level of security for your faxes and SMS messages, providing peace of mind for all your communication needs. Notifyre offers a range of flexible pay-as-you-go options for both fax and SMS services, coupled with exceptional value through our fax plans and 10DLC number packages, all backed by a 5-star service guarantee. With features such as online faxing, email-to-fax capabilities, and a robust fax API, you can receive faxes directly into encrypted cloud storage, port existing fax numbers, and broadcast faxes to over 40,000 recipients with ease. Additionally, leverage the capabilities of SMS messaging in your business to connect with audiences effectively by sending SMS broadcasts or bulk messages for marketing, promotions, surveys, support, alerts, or notifications through a secure online SMS portal designed for convenience. Our 10DLC virtual SMS numbers provide further flexibility, and we invite you to book a demo for personalized guidance on maximizing these tools for your business. Features like SMS online, email-to-SMS, and a comprehensive SMS API empower you to manage mass text message broadcasts and SMS marketing campaigns effortlessly, while tools for subscriber management, contact management, bulk uploads, merge fields, and SMS templates enhance your operational efficiency. Additionally, you can set up appointment reminders, eCommerce promotions, cart reminders, SMS alerts, notifications, and much more to keep your audience engaged and informed.
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Twilio MessagingThe Twilio Messaging API is a vital resource for businesses aiming to seamlessly incorporate messaging functionalities into their applications. This robust RESTful API supports the global transmission and reception of SMS, MMS, and WhatsApp messages, enabling businesses to automate and scale their communication efforts effectively. By accommodating various sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, Twilio ensures flexibility in message delivery. The Messaging Services feature further optimizes this process by allowing the grouping of global senders and implementing intelligent sending, which automates sender selection while managing compliance regulations. Additionally, the API's support for inbound webhooks facilitates programmatic handling of responses, fostering two-way customer interactions. With comprehensive documentation, sandbox testing, and strong support, Twilio empowers businesses to develop efficient, scalable, and compliant messaging solutions that enhance customer engagement and drive conversions.
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ExtoleExtole is a platform utilized by retailers, financial service providers, and consumer brands to transform their customers into passionate advocates. The enterprise-level service includes a team of specialists dedicated to developing advocacy, referral, and engagement initiatives that empower brands to leverage customer enthusiasm and sharing, ultimately boosting revenue. By using Extole, marketers can actively connect with thousands of customers, enhance brand loyalty, and amplify word-of-mouth efforts to attract new clientele. This innovative approach not only fosters a sense of community among customers but also drives sustainable growth for businesses.
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GetResponseGetResponse provides a comprehensive marketing solution tailored for marketers, solopreneurs, creators, coaches, and small business owners, offering intuitive tools for email marketing, automation, and monetizing content. Leveraging over 25 years of industry experience, GetResponse fosters audience development and interaction through effective email campaigns, facilitates smooth course creation and sales processes, and assists individuals in transforming their passions into profitable ventures. This platform is perfect for those looking to establish personal brands, market products and services, and cultivate dedicated customer communities, making it an essential resource in today's competitive landscape.
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iPlumiPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations. Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
What is Community.com?
Community serves as a reliable conversational marketing platform that bridges the gap between Leaders—such as entrepreneurs, small enterprises, media organizations, and brands—and their Members through SMS text messaging.
With over 3 billion text interactions recorded between Leaders and their Members, the platform demonstrates impressive clickthrough rates of 59% and 95%, respectively.
Engaging with your audience through text can lead to meaningful actions, significant impact, and increased brand loyalty—what’s the reason for this?
Community allows users to send a variety of content through text messages, including images, videos, and voice notes.
Furthermore, you can easily segment your audience based on factors like age, location, interests, and more, enhancing your marketing strategies.
Discover why countless entrepreneurs, small businesses, artists, and brands rely on Community to connect with their audience effectively. Don't miss out—secure your number today!
What is 360 SMS APP?
360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered digital engagement platform that helps businesses connect, converse, and convert across 15+ messaging channels—without leaving Salesforce. Trusted by 3,000+ businesses across 100+ countries, it’s been a proven name for 10+ years and maintains a 4.98/5 rating on Salesforce AppExchange.
Unify every customer conversation in one Salesforce interface—SMS plus WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Teams can run true two-way messaging from Salesforce records, so sellers, marketers, and service reps never lose context. Every interaction is automatically captured and logged against Leads, Contacts, Accounts, Cases, Opportunities, and custom objects, creating a complete communication timeline that supports faster follow-ups, better handoffs, and cleaner reporting.
Automation is at the core. Launch quickly with no-code tools for recurring messages, auto-replies, surveys, and drip campaigns. For more complex workflows, scale with Salesforce Flows, APIs, and integrations—trigger messages from record updates, stage changes, case milestones, or time-based events. This flexibility helps teams expand engagement without relying on developers for every new use case.
AI and AI Agents improve productivity and outcomes at every stage of the journey. Use real-time language translation to respond instantly in a customer’s preferred language. AI-suggested replies help agents answer faster and more accurately, while message refinement and template quality scoring keep outreach clear, consistent, and compliant. Conversation intelligence delivers summaries, sentiment signals, key takeaways, and next-best-action recommendations, helping teams continuously optimize engagement.
AI chatbots extend automation 24/7 by handling FAQs, qualifying leads, booking meetings, capturing structured data, and routing conversations to the right queue when human attention is needed—so response times stay low even after hour
Integrations Supported
ActBlue
CRMJIO
ChatGPT
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Mailchimp
Salesforce
Salesforce Agentforce Marketing
Shopify
Integrations Supported
ActBlue
CRMJIO
ChatGPT
HubSpot CRM
HubSpot Customer Platform
Klaviyo
Mailchimp
Salesforce
Salesforce Agentforce Marketing
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$20 or $7 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Community
Date Founded
2018
Company Location
United States
Company Website
community.com
Company Facts
Organization Name
360 SMS APP
Date Founded
2012
Company Location
United States
Company Website
360smsapp.com
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Influencer Marketing
CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
