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What is CompleteSMS?

CompleteSMS serves as an all-encompassing platform for business SMS communication, allowing organizations to conveniently send and receive text messages via multiple channels, including desktop, mobile, email, or web browser, without requiring any programming skills. This platform supports both individual and bulk messaging, enabling comprehensive two-way communication; users can initiate messages from their desired interface, such as a web browser, email client (including Gmail or Outlook), spreadsheet, or through an API, with any replies from recipients being routed back into the user’s inbox as standard messages would be. In addition, CompleteSMS features extensive contact management capabilities, accommodating an unlimited number of contacts and lists, customizable message templates for streamlined communication, and the option to send longer messages of up to 765 characters, as well as dedicated local area numbers referred to as "long codes." Users also enjoy benefits such as message threading, the ability to schedule messages for future delivery, and compliance with opt-out and blacklist regulations, effectively managing responses like “STOP.” Moreover, the platform offers call forwarding, directing customers who reach out to the SMS number to a voice-enabled device, while also providing thorough reporting on user activity and message delivery, including notifications for any errors. Designed to comply with regulatory standards, CompleteSMS adheres to US 10DLC regulations and specific sender-ID requirements in various regions, ultimately ensuring a seamless and compliant SMS communication experience tailored for businesses of every size. Furthermore, its user-friendly interface and versatile features make it an invaluable tool for enhancing customer engagement and streamlining communication processes.

What is Chert?

Chert functions as the iMessage infrastructure tailored for extensive communication, delivering essential API and workflow elements to enable the dispatch, reception, routing, and supervision of authentic iMessage exchanges. This platform equips teams with the tools to develop and integrate AI features into iMessage, all while upholding high quality, trust, and a personalized touch, with communications from verified contacts displayed as standard blue-bubble exchanges. Key functionalities like typing indicators, reactions, reply context, read receipts, and attachments are retained for interactions from both AI and human participants, and group conversations are designed to showcase identifiable senders, ensuring smooth transitions. Furthermore, in cases where a recipient is not on iMessage, the system has the capability to switch to SMS or RCS, offering delivery status notifications for each sent message. Chert's workflow features include management of phone number pools, reply routing, webhooks, and comprehensive audit trails, while its adaptable API can initiate conversations, interpret incoming responses, and progress the workflow effortlessly. This comprehensive approach guarantees that organizations can uphold a unified and efficient communication strategy across multiple platforms, enhancing overall engagement and satisfaction.

Media

Media

Integrations Supported

Gmail
Microsoft Excel
Microsoft Outlook
Twilio

Integrations Supported

Attio
Close
GoHighLevel
HubSpot CRM
Salesforce
Slack
Vapi AI
iMessage

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

CompleteSMS

Date Founded

2001

Company Location

United States

Company Website

completesms.com

Company Facts

Organization Name

Chert

Company Location

United States

Company Website

www.trychert.com

Categories and Features

Bulk SMS

Not specified

SMS Marketing

Not specified

Categories and Features

SMS API

Not specified

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